Niemann Foods Deli Shift Supervisor in Springfield, Illinois
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Deli Shift Supervisor
Deli Shift Supervisor
First / Day
May 8, 2020
1903 W. Monroe St., Niemann Foods - County Market #228
Springfield, IL, 62704, US
The Deli Shift Supervisor’sresponsibilities are to assist the Deli Manager with running a profitable department including but not limited toensuring customer service standards are being met, presentations are at expected levels, and safe food handling procedures are being followed while working in a safe manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Delivers superior guest service and ensures absolute customer satisfaction
Knows use, and taste of products offered
Quality assurance checks of department
Properly handles and rotates product
Day to day operational procedures to ensure stock level, inventory, and cleanliness
Processes product through POS system
Handles various tenders, cash, checks, credit/debit/gift cards and coupons
Promotes and supports established programs
Teaches, trains, and develops other Associates
Assists in supervising and motivating the Deli team
Follows all Health Code guidelines
Works within company programs, policies and procedures.
Follows all safety policies and procedures
Other duties as assigned
Customer service skills
The ability to prioritize and multi task
Ability to work in a fast paced environment
Problem solving skills
High Energy Level
Assists with supervising Associates in the Deli Department in the absence of the Deli Manager.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include training associates; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED)
One to three months related experience and/or training
Equivalent combination of education and experience.
Read and comprehend simple instructions, short correspondence, and memos.
Write simple correspondence.
Effectively present information in one-on-one and small group situations to customers, clients, and other Associates of the organization.
- Basic addition, subtraction, division, multiplication, division, fractions, weights and measures.
CERTIFICATES, LICENSES, REGISTRATIONS
- Food Handler’s Certification as required by State law provided at store level
Slip resistant shoes with closed toe and heel
Uniform per store policy
Associates may be required to use standard deli equipment including, but not limited to
Regularly (Over 2/3 of the time)
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates and customers
Taste and smell
Lift and/or move up to 10 pounds
Frequently (Between 1/3 to 2/3 of the time)
Stoop, kneel, crouch or crawl
Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
Climb or balance
Lift and/or move up to 100 pounds
Ability to adjust focus
Ability to distinguish colors
Moving mechanical parts
Fumes or airborne particles
Wet and/or humid conditions
Chemicals while cleaning
Risk of electrical shock
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location