Cargill It Systems in Springdale, Arkansas
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 160,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.
Cargill Springdale has an exciting opportunity for a Network Support Tech. Candidate(s) will serve as the “go to” person for all computer, printer, and related hardware and software issues for administrative use and plant system computers. This position communicates daily with plant personnel on any reported PC or network related issues as well as with 3rd party’s for certain plant systems.
60%Serve as the “go to” for all personal computers, printers and related hardware and software issues (admin as well as plant system PC’s) as well as maintaining users on all systems (email, XLPL, XLGO, Internet, SAP, iPFS, Wireless Access Points for hand scanners, Wichita Apps and Intranet).
20% Work with Corporate Response Line to resolve issues that are network or PC related. Daily communication with plant personnel on any reported PC or network related issues not immediately resolved.
10% Work with Purchasing Department on the purchase, replacement, maintenance and repair of office equipment
10% Work with Logical Technologies Inc, WTRT and other 3rd party contractors on phone systems and voicemail systems (maintain, enable and disable voicemail systems and users, phone codes and usage reports).
Bachelor’s degree in Computer Systems OR an Associate’s degree in a computer related field and 2 years of experience within the field OR 4 years of experience within IT / PC related field (In lieu of the degree)
Ability/ willingness to lift up to 60 pounds
Have experience with all Microsoft Applications i.e. Excel, Word, Access, PowerPoint and SharePoint.
Must possess excellent communication and problem-solving skills
Ability to take independent action and use good judgment with minimal supervision.
Strong desire to learn about computers and work with users who possess a wide variety of skill levels.
Must be able to work with techs and maintenance personnel within the plant and help on any PC or network related tasks.
Work with TCS third party contractor on generating tickets and following up on tickets already in the system. TCS partnership to insure time clock management, repair and replacements as needed.
Work on Genetec security system and video monitoring systems throughout the facility, schedule and plan any required work in regards to rfid, camera systems, turnstiles as part of the Genetec system.
Equal Opportunity Employer, including Disability/Vet.
Job Information Technology
Primary Location US-AR-Springdale
Job Type Standard
Shift Day Job
Req ID: SPR02719