Tyson Foods Consumer Relations Administrator - 3 positions in Springdale, Arkansas
If you are looking to make an impact on a meaningful scale, come join us as we raise the world's expectations for how much good food can do!
1ST SHIFT (United States of America)
Summary: This position is responsible for representing Tyson Foods as a company that is committed to excellent products and superior customer satisfaction. This requires coordinating the needs of the Tyson Foods customer and consumer with the objectives of Food Safety & Quality Assurance, Sales, and Marketing departments.
This position involves resolving and processing product issues and inquiries that are received from social media, telephone, letters, text and chat.
Other responsibilities include daily monitoring of product issues, identifying and reporting crisis situations in written and verbal form to management, and ensuring continued patronage and good relations with all Tyson customers and consumers. Additional departmental duties consist of researching and developing solutions to customer and consumer problems regarding product changes, clarification of marketing promotions, and coordinating plant resolution to product complaints.
Education: Broad knowledge in professional field or an equivalent combination of education and experience
Experience: Customer Service/Public Relations background
Computer Skills: Intermediate computer skills including Tyson systems.
Communication Skills: Excellent verbal and written communication skills.
Special Skills: Ability to handle stressful situations problem solving skills and decision-making abilities.
Supervisory: No direct reports.
**PLEASE NOTE: This position does not offer reimbursement for interview expenses and/or relocation assistance. Priority consideration will be provided to area applicants that reside within a 50 mile radius of the posted location first. If local applicants are not selected, applicants from other areas will then be reviewed for consideration.
If you are relocating to this area, please note your relocation date in your Cover Letter.
When completing a Tyson Foods employment application, be sure to complete all tasks listed on the candidate home page. If not, you will see a message that there are 1 or more task(s) that require attention. Applicants for hourly production positions must complete the task to provide additional information to be considered from employment.
Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
Our team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations.
Join us on the journey.
At Tyson, we are raising expectations for how much good people can do. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy!
We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business.
We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work.
To learn more about our culture, please read Our Purpose.
Tyson Foods, Inc. is an Equal Opportunity Employer. If you are unable to apply for career opportunities through use of this site due to an impairment or disability, please contact (479) 290-2478 for further assistance.