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Staples BDS Solutions Production Lead in Somerville, Massachusetts

Description

Staples is focused on our customer and our community. As a Print Solutions Production Lead, you will play a lead role as we pilot a new Print Solutions space in this store. You will manage and maintain the production workflow for print and marketing within Print Solutions. You will be the primary producer as customers submit print orders in-store, online and through email. You will also set-up the rest of the team for success by creating efficient processes for them to follow.

We are investing in our people and our stores, empowering you to learn, grow and deliver. You will be part of a fun, team-oriented retail culture that is motivated to deliver on Staples values. You will also be positive, inclusive and collaborative in helping our customers with their Print and Marketing needs.

Get great perks because, you matter.

  • Flexible hours/shifts, generous paid time off and bonus plan

  • Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)

  • 401(k) plan with a company match, medical, dental, vision, life and disability insurance, and many more benefits

Provide strong leadership in community, customer service, and team development.

  • Ensure that the store culture embodies Staples values and its commitment to the community

  • Drive customer satisfaction by focusing on quality in the production process

  • Train and coach Print Solutions Associates to assist in production as needed

Play a leadership role in helping your store, your people and your customer win.

  • Create and manage production workflow, setting standards and processes for the rest of the team

  • Use printers and finishing equipment (cutting, binding, laminating machines) to produce high quality print and marketing orders on time

  • Perform production of proofs and samples for consultation, design quick edits and other document edits

  • Maintain machine functionality and production supply inventory

  • Prepare and route appropriate orders

  • Maintain organization, including completed orders, supplies, equipment, etc.

Qualifications

Essential skills and experience:

  • Able to work a flexible schedule (including nights and weekends)

  • Ability to multi-task and rank production steps for many jobs

  • Attention to detail and keen eye for noticing quality issues throughout the production process

  • Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

  • Computer skills: able to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher

Preferred skills and experience:

  • Prior experience in a fast-paced customer service, retail and/or copy & print production environment

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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