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Experian Head of Talent Acquisition, EMEA in Sofia, Bulgaria

From Russia to South Africa and across to the Nordics, Experian EMEA is a combination of countries, cultures and languages. With around 1500 people it is rich in diversity and with massive potential to grow, being a vibrant and exciting place to work. We have people located in 20 countries and clients in many more. Our purpose is to help our customers realise their full potential through innovative data and decisioning solutions.

The vision of Experian EMEA is to create a vibrant B2B business founded on market leading propositions and pace of innovation:

  • Ensure world class product and proposition development

  • Drive digital innovation for our clients

  • Target growth sectors which are either under-penetrated or present new white-space opportunity

  • Continue to improve our customer experience

  • Identify targeted inorganic and strategic partnership options

Our differentiation lies in our wide footprint in EMEA, in our end to end portfolio of products and services, strong brand reputation and our leading innovation position. Experian is among the first in the market to launch cutting-edge solutions to address developing regulatory requirements and technology, like Open Banking.

Experian EMEA is not opportunity constrained and operates in sizeable addressable markets, totaling over $5bn (FY19). These markets are fast-paced and dynamic. Industry analysts rate Experian’s products among the top solutions and, while some competitors are aggressive in building or acquiring capabilities, Experian EMEA competes from a position of strength in the core verticals and use cases it serves.

Large new opportunities are opening across a wide variety of propositions we are investing in, such as Open Banking, Ascend, Trended Data, Web Data Insights and marketplaces. Africa provides a huge opportunity to be pursued through the enhanced capability following recent acquisition of Compuscan.

Our ambition is to generate $0.7bn in revenues by FY25 across our Data and Decisioning businesses. Today, we are among the fastest-growing regions within Experian, with $241m in revenues as of FY19 and a YOY growth rate of 10%. Significant M&A growth opportunities are being explored as key drivers for entering key strategic markets (Germany, Africa) as well as for consolidating our leadership position (Spain, Nordics and Italy).

We are searching for aHead of Talent Acquisition EMEAwho will be the main driver of delivering our regional talent & resourcing strategy linked to our strategic workforce plan priorities. The person in this role will lead and manage the EMEA regional talent acquisition team, working closely with the business stakeholders to deliver great hiring solutions while ensuring that we are able to attract, motivate and retain the right employees needed to deliver the company strategy.

You will be also responsible to create and maintain a ‘wow’ candidate and new joiners experience by positioning the Experian EMEA employer brand as an employer of choice.


Strategic talent acquisition

  • Works in partnership with the country business leaders / regional executive leadership team to set direction of the regional talent acquisition strategy

  • Shapes and implements a candidate experience to attract the most diverse pool for talent for the organisation

  • Determines sourcing strategy to deliver the regional plans and to best deliver the in- year recruitment

  • Ensures the teams are trained in the use of all relevant recruitment tools and channels

  • Continually critically evaluate talent acquisition policies, processes and systems and develop proposals for improvements and efficiencies

  • Review processes and practices and suggest ways of improving the talent acquisition service and taking accountability for implementation

  • Ensures the business is provided with the tools and knowledge to improve Hiring Manager interviewer capability delivering a positive and consistent candidate experience

  • Cascade and Implementation of global standards and drive consistency in strategic approach which may include but not be limited to Brand, Technology, best practice approaches, and methods of Measurement (KPIS)

Partnership with the HRBP team and global talent acquisition community

  • Be the voice of the talent attraction priotities and influence the creation of EMEA HR strategy in line with the business requirements

  • Work in a partnership with the rest of the functions HRBPs and market HRBPs to ensure alignment in terms of people agenda and its implementation

  • Partners Globally to drive consistency in our talent acquisition strategy, where appropriate, to deliver our talent needs

  • Personal responsibility for the delivery and contribution to specific global projects whilst ensuring EMEA talent acquisition team successfully delivers business requirements using multiple selection methodologies

  • Partners with Global TA on projects, leading and developing new and globally consistent methods for TA, whilst having regional responsibility for local projects that drive best practice and improvements plus where applicable, greater commercial benefit


  • Lead the annual performance review process ensuring that all team members have stretching personal objectives, development plans and regular performance reviews to embed a high-performance culture

  • Develop and implement talent management and succession plans to identify and develop high potential employees, and ensure an available talent pipeline to meet business and capability requirements

  • Establish and frequently review the organisational structure and allocation of responsibilities, accountabilities and necessary resources to ensure regulatory obligations are met and that the business is managed and controlled effectively

  • Define and drive clear goals and objectives for the business area

  • Drive employee engagement and openly encourage two way communication flows

  • Ensure training and competency plans are in place and that all team members complete required training in a timely manner


  • 5 years of experience in a TA / HR leadership role

  • Demonstrable subject matter expertise and proven track record in defining and leading talent acquisition agenda

  • Experience partnering cross-function & cross-country teams across different cultures

  • Personal credibility, with the ability to form strong relationships at all levels across the business

  • Proven experience in the implementation of Talent Recruitment and planning

  • High energy, outcomes driven approach with an ability to develop relationships with top management, peers, and external partners

  • Strong influencing and communication skills, both written and verbal

  • Business focused with an ability to understand the commercial drivers and key measures

  • A pragmatist with a sound theoretical grounding of key aspects of talent Recruitment

  • Global mindset

  • Credibility and confidence from the business

  • Fluent verbal and written English language skills

We offer:

  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & book

  • Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time

  • Social benefit package - life insurance, food vouchers, additional health insurance, corporate discounts, Multisport card, and a Share options scheme

  • Work-life balance - 25 days paid vacation and 3 additional paid days for participation in Social responsibility event

  • Opportunity for Flexible working hours and Home Office

    In order to stay safe and be responsible, we introduce a remote hiring process with online interviews for all candidates.

Interested to find out more about our Experian Bulgaria team, review our candidate book by following the link:

Thank you for considering our career opportunities within Experian. In case you are interested to apply for this vacancy internally, we prepared for you a short Internal Application Guide which to support you with the application and selection process:


Job: *Human Resources

Organization: *Human Resources

Title: Head of Talent Acquisition, EMEA

Location: Bulgaria-Sofiya-Sofia

Requisition ID: 212373