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Twitter Strategic Publisher Manager, China in Singapore, Singapore

The SPM is the lead relationship manager on publisher accounts, from executive level to the operations contact. It is your job to drive the success of our top publishers via conducting regular business reviews, educating and upselling publisher on new product rollouts, holding onsite visits, documenting and advising on product requests, providing necessary industry education, and onboarding newly signed publishers.

This is a highly visible role within the company assisting in the growth and retention of our largest and longest tenured clients. As an SPM, you will lead strategic conversations with publishers to identify new opportunities and grow revenue across the platform. You will also drive cross-team collaboration with Business Development, Professional Services, Product Marketing, and Product to ensure client success.

*What You'll Do: *

  • Lead strategy, communication, and overall relationship management for fast-growth publishers for MoPub once signed on the platform

  • Guide the main customer relationships with a focus on building long-term partnerships through holding consultative conversations and proactively providing deep insights to justify recommendations

  • Manage to a revenue and ad request number for your book of business on a quarterly basis

  • Work cross functionally to identify and implement revenue growth opportunities for the publisher

  • Convey client feedback, product requests and needs to product team with quantifiable impact and justification based on publisher size and relationship

  • Create project plan and timelines for newly signed publisher to drive fast integration with our SDK and a short ramp-up period

  • At least 4 years of hands-on experience in a customer-facing role, with ideally 2+ years track record of growing revenue from publisher clients in region

  • Strong understanding of the mobile gaming ecosystem and experience working with developers and/or gaming studios

  • Exceptional communication and presentation skills to all levels of management

  • Knowledge of Mandarin language is essential as the scope of the given role will overview the Greater China region.

  • Ability to work effectively and cross-functionally with all levels of management, both internally and externally

  • Willingness and ability to travel to meet with partners

  • Strong troubleshooting skills with a high level of ad technology proficiency

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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