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The Coca-Cola Company Singapore Franchise Operations Manager in Singapore, Singapore

Singapore Franchise Operations Manager

Location: Singapore

Our vision is to love brands, done sustainably, for better shared future. We strive to provide cutting-edge excellence in ingredients, innovation, design and marketing. As a Singapore Franchise Operations Manager, you’ll work to leading all aspects of the local and designated regional brands’ brand image, to continuously drive relevance to the target audience and to protect the integrity of the brands’ experiences.

We are looking for people that have a passion for Sales, Marketing, Commercial Strategy Experience and Understanding of retail

What You’ll Do for Us

  • Ensures business results, alignment with OU and “Bottler”. Overseas operations in the territory of Singapore supervising all operations, adding to that identifying and capturing new opportunities across the franchise.

  • Leads the growth agenda with Bottlers operations aligned with the OU strategy. Manages New opportunities mapping, strategic, operational, and commercial projects involving the bottler.

  • Responsible for orchestrating TCCC’s-network initiatives and securing bottling partners’ alignment and flawless execution. Jointly with the Indonesia Franchise Operations Director; the FOD leads the growth with Bottling partners, aligned with the OU’s and center’s strategy.

  • Responsible for achieving business growth in KO and Bottler, by shaping and implementing core capabilities and managing franchise leadership within Complete Portfolio, multi channels and the KO System. 

  • Leads the implementation of Coca-Cola Company’s vision, with strong connections internally and externally, able to identify business opportunities and translate them into concrete actions with an agile and effective decision making.

  • Manages and articulates the day-to-day operations of the franchise; working very close with the Frontline teams. Co-Leads localization of plans; monitors evolution of key indicators to achieve BP objectives (e.g. share, transaction, Revenues, volume); leads communication flow between Bottler and KO concerning priorities, programs, address market issues and performance; executes strategies with bottler & 3rd partners; cooperates with bottler to ensure local relevance and alignment with overall business; reviews and implements revenue growth opportunities/solutions.

  • Lead Governance Model between KO and Bottlers.

  • Guides and collaborates with bottler in the decision-making process involved in key areas such as RTM, POS, Incentives NARTD vs total portfolio and other commercial initiatives.

  • External:

Bottlers: GM, Director and Managers: Commercials, Marketing, SC teams

Align, lead governance model and provide solutions to detonate local opportunities. 

Follows a collaborative business process and routines to effectively bring about incremental business results, leveraging system competencies, and guaranteeing efficient capability and resource optimization – Franchise Leadership. 

  • Internal:

Franchise Unit leader, Franchise Operations, Frontline team from Marketing, CCL, Finance, Planning, Strategy, etc.

  • Works closely with the FL team, Frontline team from Marketing, CCL & Finance to create synergies and ensure resources, with peers in Indonesia.

Qualifications & Requirements

  • +3 years within the KO System or FMCG in a franchise model or equivalent; where leading through influence play a key role. the Industry. Desired: Bottler Marketing and Commercial experience. Recommended: Sales, Marketing, Commercial Strategy Experience and Understanding of retail (Horeca, Modern, Traditional Channel), Route to Market and Revenue Growth Management

What We Can Do for You

  • Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.

  • Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.

MASTERY OF (REQUIRED) 

  • SYSTEM ECONOMICS

  • COMMERCIAL PLANNING

  • CHANNEL-/ SHOPPER MARKETING

  • INFLUENCING / NEGOTIATION

  • ANALYTICAL THINKING AND PROBLEM SOLVING

BROAD EXPERTISE IN (GOOD TO HAVE) 

  • BOTTLER OPERATIONS/ SYSTEM KNOWLEDGE

  • PROCESS MANAGEMENT & GOVERNANCE

  • VALUE TO MARKET & RED

  • RGM INCL SEGMENTATION, OBPPC

  • FINANCIAL KNOWLEDGE

Effective January 2021, this role report into the ASP OU

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

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