Brown Insurance Services Front Desk Receptionist in Seminole, Florida
Since 1974, Brown Insurance has been a family owned business with an amazing culture. We are an independent insurance agency that proudly represents over 80+ carriers. We offer PTO, paid holidays, including one floating holiday, and benefits including 401k. We are truly a positive, growth-minded team environment. This is an opportunity to join our team at an entry level position, with opportunities to grow with us.
Are you a friendly, self-motivated, efficient individual who thrives on serving the needs of others? Are you organized, like to multitask and have a warm outgoing personality? Apply Now!
Please note: This position is a full time job that requires the applicant to work in the office during our Monday through Friday 8:30-5:00 business hours. Remote or Work From Home is not available for this position.
Responsibilities and Duties
Answer all incoming phone lines within 2 rings and route to correct person. (6 incoming lines)
Process and distribute (scanning and email) all mail to office
Navigate and attach items into Agency Management system
Process payments online
Update lender information and provide needed documents for lending institutions.
Order supplies and distribute
Accurately documents and attach all Underwriting memos, notices, renewals received by mail, email or fax into the Agency Management system.
Maintains a concern for timeliness and attention to detail when interacting with customers, as well as when working with agency and company personnel to minimize the potential for error or omission claims.
Maintain appearance and cleanliness of front reception desk area
Performs other functions as assigned by management.
Qualifications and Skills
Ability to multi-task in a high interruption environment
Digitally literate: Computer skills including Microsoft Office, Word, Excel, email, internet, digital office equipment.
Ability to maintain pleasant composure when interacting with all types of clients
Must possess a positive, pleasant, ?can do? attitude
A commitment to providing clients with outstanding customer service experience
Committed to working in a collaborative team environment
Strong attention to detail required
Experience working in an insurance agency or similar is a bonus!
Benefits and Perks
Group Health Coverage ? after 90 days
401K with employer match ? after 12 months
Paid Time Off
Holiday Paid Time Off
Competitive Pay based on experience
Paid Day off to Volunteer in Our Community
Opportunities for professional growth and career progression
Company commitment to work/family life balance and community service
Team Building Events