Swedish Health Services Program Manager - Women's Health Specialty Services in Seattle, Washington
Swedish Medical Group is looking for a Program Manager (1.0 FTE, DayShift) to support the Women’s Health Specialty Services Line in Seattle, WA.
The Program Manager provides ongoing leadership for the development and implementation of management and patient care systems to assure cost-effective and quality operations of programs and multiple clinics. Ensures strategic integration of are and clinical practices to provide an optimal patient experience. Leads staff to ensure that patient care services are provided in a timely manner which are sensitive to the patient's physical and psychological needs.
In this position you will:
Develop and support the strategic priorities for the services line.
Work closely with the Executive Director of Institutes & Services, Director of Institutes & Services and the Clinic Medical Director(s) to ensure that expectations of the patients and providers are met.
Oversee the daily operations of the support staff in the clinic, including access, scheduling, patient flow, telephones, information systems, medical records and patient care.
Develop and maintain an effective organizational structure to facilitate clinic goals; manage recruitment, retention, training, compensation, and performance management of all clinic support staff.
Analyze monthly operational reports and statistical data on patient levels and revenues. Recommend and implement process improvement plans to address areas of deficiency.
Develop, monitor and adhere to multiple annual clinic operating budgets including projecting patient levels, revenue, technical and professional fees, equipment expenditures, staff and employee growth and space needs. Research and analyze costs and fees.
Required qualifications for this position include:
Minimum 5 years experience in healthcare management, physician practice management and/or clinical operations; OR 9 years equivalent work experience which includes management experience
Demonstrated progression into increasingly responsible leadership/management roles
Preferred qualifications for this position include:
- Previous multi-specialty clinic management experience
About Swedish Medical Group
Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes 128 primary care and specialty care clinics.
We offer a full comprehensive range of benefits — see our website for details
Our Mission is to improve the health and well-being of each person we serve.
Our Vision is Health for a Better World.
Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Clinical Lead Supervisor/Manager
Work Locations: Bank Of America Bldg (WA239) 800 Fifth Ave Seattle, 98104
Req ID: 287515