Mayo Clinic Supervisor - Security Operations - Scottsdale, AZ in Scottsdale, Arizona
Why Mayo Clinic Incredible opportunity to join the #1 hospital in Arizona in a leadership role managing security and visitor support operations. Position description Mayo Clinic Global Security Supervisors will oversee the activities and supervision of the security officers by assisting with problems, providing direction, determining appropriate action, and disseminating information. The incumbent in this role will oversee both Security and General Services personnel at the Mayo Clinic Arizona campus in Scottsdale, Arizona.
The supervisor will meet budgetary specifications and maintain a budget in conjunction with the manager or security operations. The role also includes ongoing collaboration and communication utilizing shared goal setting and decision making with physicians, associate providers, department staff and multidisciplinary team members.
The supervisor serves as a focal point for emergencies and ensures a safe and secure environment. They participate in the hiring and training of new Security Officers. They will perform routine security officer functions as needed in conjunction with their other duties.
May utilize security vehicle on a regular or occasional basis; enforces Mayo policies and responds to complaints and service calls for wrongdoing, prepares incident reports/activity logs, and may work in the Security control centers.
A Supervisor adapts to unpredictable and stressful situations; manages altercations and emergency crises in an effective and professional manner; operates and communicates on a two-way radio; exhibits good judgment, maturity, initiative, tact and diplomacy when dealing with people in stressful situations. They will frequently be walking, standing, stooping, bending, lifting, pulling, climbing, reaching, and pushing, and occasionally running; is able to move quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance; assists patients, volunteers, visitors, and staff with emergency evacuations, including evacuations in stairwells, to include handling emergency evacuation devices used to transport patients and others to safety; makes effective decisions as an emergency first responder, is confident in stressful situations, and works as a team member with other emergency responders, including law enforcement and fire/rescue personnel.
They are able to work nights and weekends for security and protection assignments and when required by emergency or special situations.
This role supports and instills Mayo Clinic's mission, vision, and values within the department.
Qualifications Bachelor degree in law enforcement, criminal justice, security, or a related field required and Five years of work experience in security, healthcare, corrections or related field of equivalent training/education required. Additional qualifications Progressive experience in a healthcare/management role required. Experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation; experience with Windows XP or newer as well as intermediate skills in Microsoft Office software applications; technical aptitude to work with Security Technology is preferred.
Previous security experience; able to work independently and in a team-environment; requires strong sense of customer service and interpersonal skills to interact with patients, visitors and employees; requires strong written and verbal skills; strong problem solving skills are necessary.
Has the ability to read and communicate effectively in a pleasant, courteous, professional and friendly manner. Maintains a professional appearance at all times per organizational and department standards. Can restrain potentially violent individuals; demonstrated ability to remain calm and assume control of emergency situations.
Staff must participate in routine and ongoing training and development programs as required by the organization or department.
License or certification Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy; must obtain Supervisory Level Certification from the International Association for Healthcare Security and Safety (IAHSS) within 6 months. Training certification in Non-violent Crisis Intervention (NVCI), basic CPR and AED, required within 1 year; defensive tactics certification required within 1 year; Additionally, the supervisor shall undergo and pass a Fitness for Duty Assessment (where and when applicable), and every 2 years thereafter depending on site. Exemption status Non-exempt
Compensation Detail Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $27.42 per hour.
Benefits eligible Yes
Schedule Full Time
Hours / Pay period 80
Schedule details Primary schedule is Monday-Friday 7am-3pm. Provide coverage and adjust schedule as needed based on needs of the department. Responsible for all site security/general services operations and on call 24x7 Weekend schedule Occasional weekend work based on schedule vacancies. On call as needed 24x7 for emergency response, staffing issues, and ensuring full schedule coverage. Site description Over the next four years, Mayo Clinic is making significant investments in both the physical and technological future of health care, through doubling the size of the Mayo Clinic campus in Phoenix, inclusive of practice, education, and research activities. Mayo Clinic's campuses in Arizona are located in Phoenix and Scottsdale, in the beautiful Sonoran Desert. The region is known as the Valley of the Sun, a metropolitan area with more than 4 million residents in 25 cities and towns.
With Phoenix being the sixth largest city in the nation, this sunny "desert metropolis" offers the amenities of a big city in the midst of a strikingly beautiful, rugged, southwest landscape.
Scottsdale frequently earns praise as a highly desirable place to live. The city's more than 200,000 residents enjoy a vibrant mix of culinary hot spots, arts and entertainment, professional and collegiate sports teams, and community resources. The region's desert climate promotes an outdoor lifestyle with a full complement of sports and recreation.
Category Administration, Business, Finance, Support Services
Job posting number 132447BR
Recruiter Pauline Ptacek-Raiche
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.