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Pacific Retirement Services Business Office Manager in Saratoga, California

Saratoga Retirement Community is Silicon Valley’s finest retirement destination and leader in the Senior Care Industry. At the Saratoga Retirement Community, you will be part of a dynamic and talented team dedicated to the highest standards of integrity and service. SRC is located next to West Valley College, off highway 85 or 9.

We currently have an opening for a Business Office Manager (Full time).

Schedule: Monday-Friday (8:30am - 5:00pm).

Benefits Include: Medical, Dental, Vision, 403b Matched Retirement Plan, Vacation, Sick & Holiday Pay, Employee/Family Scholarship Assistance Program, Career Advancement Opportunities, Employee Referral Bonuses, Training, Paid Uniforms, Public Transportation Reimbursement, Onsite Cafe, Free parking, Fitness and Pool accessible to Employees!

What you’ll be doing:

You will oversee the daily activities of the Business Office related to Accounts Payable, Accounts Receivable, Resident statement billing, deposits and other duties, as well as provide assistance to residents, Executive Director and Department Directors as it relates to facility operations.

How you’ll do it:

Accounts Payable:

  • Distribute invoices to centralized area and assist Department Directors in accurate coding,

  • Enter invoice information and scans invoice into accounts payable system. Total batches, have Executive Director approve and coordinate with the central office in accordance with check run schedule.

  • Review all vendor statements. Intercept all vendor calls and inquiries.

  • Review all invoices for possible resident charges.

Accounts Receivable:

  • Post payments from all receivables as it relates to residents and operational revenue.

  • Make collection calls and send letters for all past due accounts.

  • Post payments for foundation, trust fund etc.

  • Work with residents to record and deposit all community resident run store monies.

Resident Billing:

  • Enters all charge as it relates to resident billing statements for all levels of care other than SNF.

  • Downloads all external charges from vendors such as POS, Maintenance programs, Ancillaries, home care etc.

  • Create Resident billing statements and distributes to residents

  • Coordinates issue resolution between residents and department heads for charges


  • Attend meetings, distribute medical deduction letters to residents, provide information for audits, and assist with adding new vendor credit applications.

  • Perform other duties as assigned or required.

  • Distribute and balance petty cash on a daily basis for reimbursement of expenses, cash handling from dining and concierge including monitoring and verifying accuracy of till amounts/counts, replenish petty cash supply when necessary.

  • Balance daily cashier log at end of month and daily deposits submitted to PRS for reconciliation to General Ledger. Maintain and complete the cash management workbook.

  • Submits long term care insurance forms and statements for residents.

  • Time keeping duties may be assigned dependent on community structure. Additional duties such as community reports, resident association assistance, foundation assistance, etc.

  • Three (3) years’ experience in full circle accounting, accounts payable or business office administration.

  • General understanding of internal control procedures, accounting principles and best practices, effective oral and written communication skills.

  • Computer skills, including proficiency in Microsoft Office programs, accounting software and other relevant business applications.

  • Valid Driver’s License and insurable under the designated carrier.

Job ID: 2021-9136

Street: 14500 Fruitvale Ave