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PayJunction Underwriting and Risk Analyst in Santa Barbara, California

PayJunction is looking for a proactive, analytical individual who wants to build their career as an underwriting and risk analyst. In this role at PayJunction, your primary responsibility will be to evaluate incoming financial documents from merchants who are applying to use our payment processing product. You will analyze risks associated with extending credit to the merchant and determine the risk exposure on the basis of merchants’ financial and background information. This role also maintains existing accounts and ensures our merchants can process payments with ease by providing support via telephone and/or email.

PayJunction takes a Flex First approach to work environments. This means that our employees can choose to work from our Santa Barbara office or remotely from home. We ensure that everyone has the resources and equipment to work where they feel most productive. We trust our employees to make the best decision for their work environment. All PayJunction employees must reside in one of the following states: CA, IL, TX, MN, CO.

If that is something that interests you, please apply for this position today.

Job Responsibilities

  • Assess business model risk, conduct fraud security checks and determine credit exposure on new and existing merchants to determine appropriate course of action

  • Evaluate personal credit, bank and financial statements to assess credit worthiness

  • Analyze merchant processing statements to calculate savings opportunities as well as identify any unusual trending

  • Monitor and investigate merchant’s processing activities to identify any unusual or concerning activity

  • Contact merchants as part of the investigative process to understand out of pattern activity, request supporting documentation and advise of alternative actions (such as account termination)

  • Field customer calls requiring explanation of specific underwriting/risk policies and decisions related to those policies

  • Collaborate with internal sales and other colleagues to support a successful merchant experience

  • Stay current on merchant industry trends specific to the industries we support

    Skills & Requirements

  • Bachelor’s degree required – field of study in accounting, economics or finance preferred

  • 1-2 years of experience in merchant underwriting and/or merchant fraud/risk

  • Analytical mindset with a critical approach to problem solving

  • Detail oriented coupled with a high level of curiosity and risk awareness

  • Solid written and verbal communication skills

  • Ability to juggle multiple tasks and deliver consistent high performance

  • Experience with Microsoft Excel/Google sheets

  • Familiarity with analyzing financial statements for risk assessment is a plus

    About PayJunction

    Founded in 2000 by three UCSB graduates, PayJunction has grown from a bootstrapped startup to a recognized and respected leader in the payments industry. PayJunction processes more than $5 billion dollars annually for tens of thousands of small and medium businesses with solutions that make it easy to accept credit and debit card payments in-store, online and on-the-go.

    Our focus on computer science as an art—combined with our ethical, customer-centric attitude—drives us to develop disruptive technology that lowers costs, simplifies accounting and boosts productivity for small and medium sized businesses. Our cloud-powered payment solution easily and securely integrates with industry-leading business software and management platforms. We take pride in delivering innovative features such as eco-friendly digital signatures and receipts that eliminate the hassles and costs of paper by storing all transactions in the cloud.

    Our people-first culture values long-term relationships over short-term profits. Honesty and integrity are part of every interaction with partners, customers and employees. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired, and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive friends who are committed to your growth.


  • Health, dental and vision paid 100%

  • 401k with 6% match

  • FSA and Dependent Care FSA

  • Long-term disability

  • 8 paid company holidays per year

  • 1 paid floating holiday per year

  • 1 paid volunteer day per year

  • Generous paid sick and vacation time

  • Competitive compensation

  • Quarterly “fun budgets” for team bonding events

  • Opportunity to be part of a company that is changing a whole industry

  • Opportunity for growth within the company

  • Opportunity for remote, in-office, or hybrid work

    Office Environment

  • The opportunity to choose the work environment that best suits you - remote, in-office, or hybrid.

  • All remote & hybrid employees can enjoy:

  • Company-provided equipment for your home office

  • An equipment allowance for home office essentials

  • Free instructor-led yoga classes via Zoom

  • The opportunity to work at one of Glassdoor's Top 30 Best Places to Work in the US (,48.htm) , 2020!

  • Those who choose to come into the office can look forward to:

  • Bright and open offices in downtown Santa Barbara

  • Stocked snack kitchens

  • Collaborative work spaces with Herman Miller chair, height-adjustable desk and a large 32-inch monitor

  • Dog-friendly office

    Company Ethos

  • We value long-term relationships over short-term profit.

  • We are building something that will last longer than us.

  • We are passionate about our work and inspired by our team.

  • We create products that improve the lives of our customers.

  • We build green technology that costs less than our prospective clients pay now.

  • We are constantly innovating.

    PayJunction is an equal opportunity employer. We strive to create a work environment where people from all backgrounds and identities thrive. We firmly believe that more diversity and inclusion in our workforce creates a stronger team, product and culture.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. PayJunction reserves the right to conduct background and/or credit checks on all of its potential employees.

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