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Robert Half Customer Service Representatives in Santa Ana, California

Description

Robert Half Administrative & Customer Support in Irvine is seeking a Customer Service Representative to manage our client's rapidly growing business by handling customer queries and assisting their customers on a daily basis. In this position, the Customer Service Representative will also be asked to process orders, modifications, and route customers across a number of communication channels.

The ideal candidate will do well in this role by having great communication skills, strong interpersonal skills, and a professional demeanor. If you love helping others, this could be the position you’ve been waiting for!

Articulate, highly-skilled Customer Service Representatives will be interested in this position if they love building solid customer relationships.

Customer Service Representative Responsibilities

Speak with customers responding to general inquiries, updating account information, or troubleshooting as needed

Process sales transactions for new customers

Support business development and client referral goals by actively cross-selling and referring customers

Offer friendly and professional, accurate customer service in a timely fashion

Maintain accurate records of customer accounts

Provide exceptional customer service to all customers

Requirements

Customer-oriented experience (retail, hospitality, etc. experience) is required - At least 1+ year

Candidates should be comfortable working independently and as part of a team

Consistently able to maintain a professional demeanor when speaking with or corresponding with customers

Computer proficiency

Troubleshooting and conflict resolution skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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