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Carbon Health District Practice Manager - San Jose Area in San Jose, California

WHAT IS CARBON ALL ABOUT?

Our mission is making world-class care accessible to everyone. Carbon Health is a modern healthcare provider that combines smart technology with inviting clinics. We deliver a uniquely seamless experience for both medical professionals and patients through our mobile, virtual and in-person services.

THE JOB AT A GLANCE

We are looking for a District Practice Manager who thrives in a team-oriented, fast-paced environment and is impassioned by the opportunity to manage teams who are directly impacting our patient?s health. As a member of the Leadership Team, you will be responsible for providing leadership, direction, and a growth-mindset to ensure operational performance and clinical excellence within your clinics. Additionally, you will have the unique opportunity to be a part of a fast-growing and innovative technology-focused healthcare organization.

We are in the midst of the biggest public health crisis of our lives where every aspect of the way we live is affected. Carbon Health has been at the forefront of the Covid-19 response in California, launching the Coronavirus Self Assessment Test in late February, followed by video telehealth assessments with medical staff, to an in person or at-home test for Covid-19. In addition, we have testing sites at different locations, mobile units going out to communities, and on-site at companies.

Over the next several months, the District Practice Manager position will oversee our mobile unit, on-site testing, and other testing events. As we open up additional clinics, the District Practice Manager will take on the operations for up to 3 medical clinics in the South Bay. As a District Practice Manager, you will have responsibility for all aspects of our clinic operational performance, including clinical, patient service, and financial outcomes. You will drive business performance by leading the clinic teams, managing financial outcomes, and supporting patient retention and growth through effective operations.

WHAT YOU?LL DO

  • Manage day-to-day operations of mobile testing, on-site testing for employers, and other testing events.

  • Identify and implement strategies to grow testing site volume

  • Analyze and track testing and practice sites? performance based on business objectives (e.g. monitor variance to operating budget and patient satisfaction goal - implement strategies to achieve)

  • Build and foster an environment of excellence by managing Clinic Staff and developing a high-performing team/culture while establishing clear direction of accountability for day-to-day operations, objectives, and strategic goals

  • Maintain strong-ties and leadership alignment with partner Clinician Manager to ensure clinical teams are delivering high-quality clinical outcomes

  • Oversight of HR and payroll policies and procedures for the region, including proactive recruiting, hiring, training, scheduling, timecards, payroll, and performance management

  • Accountable to drive the financial performance and P&L oversight by ensuring the budgeted productivity, labor, and other expenses are achieved

  • Liaison with property management company and/or partnering hospital for each site

  • Maintain an environment that complies with all state and federal regulations including HIPAA

  • Manage and troubleshoot office services (internet, IT equipment, electronic devices, printers, phones and other equipment)

  • Lead the logistics and community outreach on new clinic setup prior to opening

  • Represent Carbon Health at local events and maintain relationships with local vendors

ABOUT YOU

  • Proven track record of developing and coaching staff to achieve strategic objectives and maintain accountability

  • Prior experience with process improvements and successful track record in leading healthcare operations for up to 3 locations

  • Strong skills to lead, communicate, and work well with clinical and administrative staff and clinicians

  • Proven ability to handle multiple projects and meet deadlines

  • Strong organizational, analytics, and multi-tasking skills and ability to be calm during stressful situations

  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

  • Possesses the ability to build strong, trusting relationships at all levels within the organization; Excellent interpersonal skills with a high level of attention to detail and confidentiality

  • Reliable transportation to travel between multiple sites and ability to travel throughout the Bay Area

  • Familiarity of Apple products, including iPads and Macbooks, and Google Business Suite apps

  • Bachelor?s degree or equivalent relevant experience

PERKS

  • Forward-thinking, transparent, and inclusive company culture

  • Collaborative environment within and across our clinic sites, virtual care services, and at HQ in San Francisco

  • Competitive compensation with medical, dental, vision, equity, 401K (with match), and other great benefits

A BRIEF HISTORY

Based in San Francisco, Carbon Health was founded in 2015 to provide a more comprehensive healthcare experience for medical professionals and patients . How do we do this? By streamlining the intake process from start to finish through our mobile app. Our process is both efficient and seamless. Patients can book same-day appointments, receive follow-up information, manage their prescriptions, talk to their doctor, easily access their records, and much more. We accept all major insurance plans and currently operate clinics in the San Francisco Bay area, Los Angeles, San Diego, and Reno, NV. Virtual care services are available in multiple states.

To learn more about Carbon Health and what we're doing, you can visit our blog here.

We here at Carbon Health recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal employment opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records

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