Salesforce.com, Inc VP, Global ABM in San Francisco, California
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VP, Global ABM
Salesforce is looking for an exceptional leader to head a Global ABM Strategy - building and executing best-in-class ABM programs that drive internal relationships, pipeline, revenue, and customer loyalty.
A natural and proven leader with a unique ability to bring people and process together - across time zones, languages, and complex business problems - this individual will lead strategy & execution for all AMER account-based marketing programs, while leading a global Center of Excellence that will build bridges into regional ABM teams and programs (across APAC, LATAM, and EMEA) to help them scale - with standardized plays, tagging, measurement, and reporting.
The VP, Global ABM will balance people leadership with business results, diligently working to build the trust of internal stakeholders. In addition to efficiencies gained globally, relationships strengthened, and pipeline and revenue increasing as a result of this team’s effort, success is a happy, healthy and high-functioning team who are inspired by their leader - who demonstrates a service-oriented mindset and thrives on collaboration, making everyone feel like they’re a part of a shared journey.
Primary Responsibilities Include:
Leading a the AMER ABM & Global Strategy team in a collaborative and service oriented way that sets us up for trusted partnerships with internal stakeholders and distributed marketing teams as well as more revenue with prospects and customers. Includes but not limited to:
Manage transition from current leadership to new leadership, with an emphasis on team morale, health and happiness - without sacrificing program performance
Able to coach, inspire and lead a team of diverse personalities, ideas, and perspectives to align on mission, purpose and methodology to achieve the optimal outcome for the business
Build trusted relationships with internal stakeholders (Sales Account Executives, global Marketing, and executive leadership team) who have high expectations for ABM execution and performance
Oversee approval and implementation of new martech to help scale ABM programs to more than 5,000 global accounts
Complete stand up of global COE and build strong relationships with regional ABM-ers to:
Drive ABM framework adoption - including universal tagging, measurement, and reporting
Produce internal deliverables like decks that outline team charter, V2MOM, and general timelines for things like account selection, martech availability, new dashboards, global councils, and more
Manage and present through ongoing internal roadshow to drive alignment and buy-in up, sideways and down into the organization
Manage large budget across all segments and industries to deliver on promise of ABM
Inspiring distributed team to do the best work of their careers in this exciting new space; leading thru influence, ultimately getting work done through others
Highly-collaborative individual who has built his/her career on relationships and leveraging those to drive change in large organizations
High EQ, with experience creating space for everyone to be seen and heard
Experience scaling and centralizing functions for efficiency in large organizations
Experience managing large and diverse teams across multiple geos, timezones and regional locations
15+ years Sales or Marketing experience, with proven track record of leading high performing, motivated teams
Direct experience with building and executing high quality customer journeys that build pipe, increase close rates, and average order values, delivering strong ROI
Vast experience managing marketing budgets, allocating & optimizing spend across tactics and experience with forecasting results
Strong presentation skills & communication skills - with a unique ability to create a strong narrative for delivery to Executives for buy-in and alignment (includes storytelling with Google Slides/PowerPoint, data crunching with Excel, use of salesforce.com, etc.)
Strong understanding of demand generation and a track record of owning campaigns, projects, and driving success
Ability to manage multiple initiatives and track record for delivering under tight deadlines
Works well under pressure, in a fast-paced, high-growth environment that is constantly changing is critical
Past experience in using Salesforce and/or other CRM or marketing tools such as Marketo, Eloqua, Responsys, Google Analytics, Omniture, etc.
Past experience using ABM martech - or knowledge of ABM martech space - a plus.
Exceptional organizational with excellent project management skills and rigorous attention to detail
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