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The Salvation Army Program Director in San Francisco, California

Requisition Number 21-2118-EX

Post Date 2/24/2021

Title Program Director

City San Francisco

State CA

Description All applicants should submit a resume or CV to be considered. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The Salvation Army is an Equal Opportunity Employer.


TITLE: Program Director

SUPERVISOR: Executive Director (Corps Officer)

STATUS: Exempt

TYPE: Full-Time

SCHEDULE: Typically Monday through Friday, 9 AM to 6 PM.


The Program Director is responsible for overall management of the State-Licensed alcoholism and drug abuse treatment program. This includes providing clinical supervision and staff developmental assistance, as well as overall oversight of day-to-day program operations. The Program Director is responsible for other duties as assigned by the Executive Director which are essential to incorporating The Salvation Army’s (“The Army”) mission and values into service delivery. The Program Director directs programming for the Harbor Light Program which collectively consists of a Residential Treatment Program and a Detoxification and Stabilization unit.


  • Supervision of an Inter-Disciplinary Team of Substance Abuse Counselors.

  • Balance Contract responsibilities while providing the highest quality of care.

  • Program Management, Administration, and Development.



o Alcohol and Drug Studies Certification.


o Must be able to supervise and sign-off on hours for MFT and MSW interns.

o Must not be on active probation or parole and clear with OIG Database.

o Master’s Degree with at least two years’ experience in substance abuse treatment.

o Valid CA Driver License and completion of organization’s driver safety training within introductory period.

o Experience in individual and group counseling.

o Written and Verbal command of the English language.

o First Aid and CPR certification (within first fourteen days of employment – company provided).

o Tuberculosis clearance (within first seven days of employment).

o Proficiency with Microsoft Office and Modern Office Equipment.

o Integrity to handle sensitive information in a confidential manner.

o Knowledge of principles and techniques of social work, crisis intervention, client-centered counseling, and group facilitation.

o Excellent organizational skills and ability to multi-task with follow-through.

o Culturally competent and able to work with a highly diverse population.

o Professionalism, punctuality, flexibility, and reliability are important.

o Ability to maintain a flexible work schedule with some evenings and weekends.

o Ability to be on-call to handle concerns at all hours.

o Ability to enter data in various electronical systems while maintaining the accuracy and integrity of the data.


o Experience and ability working successfully with issues of substance abuse, mental illness, and other potential barriers to self-sufficiency.

o Bilingual in English and Spanish strongly desired.

o Knowledge of theoretical orientations (co-occurring disorders, trauma-informed service delivery, and cognitive behavioral therapy).

o Familiarity with working with psychotic and other severe mental health presentations.

o At least two years’ experience providing services to criminal justice involved individuals.

o Working knowledge of the Drug-Medi-Cal Organized Delivery System.




a. Design, implement, and manage ‘recovery’ curriculum for the Harbor Light Program and Recovery Wellness Services.

b. Ensure that all contractual requirements are completed satisfactorily and on-time.

c. Oversee a smooth transition between detoxication and treatment, including any referrals that might be necessary.

d. Oversee client treatment plans, recovery plans, and the overall treatment service.

e. Promptly address any grievances or issued filed with the State of California Dept. of Healthcare Services “Licensing” as well as any other agency we do business with.

f. Manage the acquisition, re-credentialing, and contract(s) renewal process with any and all agencies we do business with.

g. Meet with each clinical team member on a routine to supervise overall client treatment service.

h. Ensure the compliance to any and all local, state, and federal laws and regulations. This includes maintaining a written procedure to ensure that the program is maintained in a clean, safe, sanitary, and alcohol and drug-free environment.

i. Conduct weekly case conferences to review overall client concerns, issues, grievances, and others.


a. Attend and act as a Liaison for the Harbor Light Program at the Advisory Council, Advisory Board, and other meetings as identified by the Executive Director.

b. Act as a representative of the Executive Director in internal and external meetings as required.

c. Assist the Executive Director in current and planned strategic partnerships with future expansion opportunities for the Harbor Light Program, to include Private Insurance Companies, Medi-Cal, Outpatient, and more.

d. Work with the Divisional Social Services Director and the Executive Director in maintaining high standards in regard to the agency’s National Social Services Standards.

e. Maintain written records for continuous quality improvement.


a. Maintain a policy and procedure manual for the Harbor Light Program for staff and clients.

b. Manage requisitions for supply orders for the Harbor Light Program.

c. Assist with the attestations for compliance with Privacy obligations including HIPAA and Title 42 Code of Federal Regulations, Part 2.

d. Ensure that a separate, current, and complete record is maintained for each client.

e. Provide regular oral and written reports to the Executive Director.


a. Ensure the accuracy of all direct-report hourly employee’s timesheets for payroll processing.

b. Approve and Deny time-off requests in a timely manner according to policy and procedure.

c. Conduct frequent meetings with staff in Harbor Light Program for training, refreshing, and to coordinate care for the clients.

d. Manage and Delegate the training of new employees in the Harbor Light Program.

e. Participate in the recruitment process of qualified clinical team members for the Harbor Light Program.

f. Oversee the use of volunteers as interns to support the Harbor Light Program.

g. Ensure that each Harbor Light Program team member is properly trained for their position. Ensure that a written plan is updated annually for the training needs of staff.

h. Provide individual and group supervision while monitoring the clinical work of supervisees and providing individual and group supervision for addiction treatment and mental health staff and interns.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Please view Equal Employment Opportunity Posters provided by OFCCP

here ( .

  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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