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MUFG Union Bank Core Banking Transformation Marketing Director | Term Employment in San Francisco, California


Join a financial group that’s as committed to your future as you are. At BTMU, we share a vision for our future, we share our successes, and we strive to bring out the best in each other in everything we do. Our 14,000 diverse colleagues are connected by a common ambition to create change for the better—from forging more dynamic career paths, to driving progress in our communities, to continuously reshaping the standards of global financial services. Positive impact starts here; see the change you can make as we strive to become the world’s most trusted financial group.

Job Summary:

Reporting to the Marketing Executive, the Marketing Director is responsible for the strategic marketing direction of the assigned line of business, including the marketing of all related products and services. This role is responsible for working directly with the line of business to create marketing plans that drive results. The Marketing Director also works closely with other functional areas to implement the approved marketing plans and ensure a thoughtful and appropriate client experience across client segments. Additionally, this role is responsible for ensuring deliverables are managed on-time, on-budget, and on-brief.

Major Responsibilities:

Marketing Plan Development and Management

  • Create and manage marketing plans that align with the needs of the business line (Core Banking Transformation (CBT) Platform Implementation & Client Conversion)

  • Revise plans as needed to ensure meets business needs

  • Oversee marketing budget and work with Finance to ensure the budgeting and forecasting are being accounted properly

  • Serve as the day-to-day owner of specific high-profile marketing programs

Business Partner Collaboration

  • Work with management and LOB representatives across the line of business to align business needs with Marketing deliverables

  • Interact with senior management by providing both marketing expertise and sound business judgment

  • Be familiar with Union Bank products, services, client-base, and competition, including customer experience and marketing messaging

  • Ideate and present innovative solutions to achieve CBT Program goals

Marketing Execution

  • Work closely with the Marketing Shared Services (MSS), Brand, Visual & Voice, Digital, and Marketing Strategy teams to ensure all marketing activity is executed flawlessly and aligned with Marketing standards and existing assets

  • Serve as the primary conduit with Compliance, Legal, & Privacy for all CBT deliverables

  • Work with Retail & Product teams to develop CBT Retention Programs and related teammate training and readiness programs

Team Management

  • Provide ongoing management and mentorship of direct report marketing professionals

  • Work with individual team members to create annual performance plans and performance reviews

  • Drive a team spirit and a natural integration across customer segments/lines of business

  • Work closely with other senior marketing leaders to support a superior and consistent customer experience


Education and Experience

  • 12 years of Consumer Marketing and Product Management experience, including financial services experience

  • Prior customer conversion experience, ideally within financial services setting

  • Experience in managing a team, but also contributing at an individual level

Knowledge, Skills, and Abilities

  • Exemplary verbal and written communication skills required

  • Strong, decisive leadership ability

  • Analytical prowess and fluency

  • Strong presentation skills in the presence of executive management

  • Flexibility to adjust in an often-changing business environment

  • Organized and process-oriented

  • Six Sigma experience a plus

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offen se s.

Job: Operations

Primary Location: CALIFORNIA-San Francisco

Schedule Full Time

Shift Day

Req ID: 10035667-WD