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Oracle PBCS Functional Consultant- NetSuite in San Diego, California

An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.

Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.

5-7 years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.

The ACS – NetSuite PBCS Functional Consultant position is responsible for the delivery of optimization services for Oracle NetSuite PBCS customers in a post-sales and post implementation environment. Working with the Advanced Customer Support team, Professional Services, Support, Product Management and Sales, this position will apply leading practices to meet the customer’s business needs. The position also requires developing innovative solutions for system optimization and/or to address unique requirements to the customer's satisfaction. A Consultant must have a passion for helping customers find creative ways to run their businesses more effectively. Finding new ways to constantly improve the satisfaction and loyalty of our customers is a top priority. Working with aggressive timelines and a full customer portfolio is required. This position is not expected to travel.

Key Responisibilites

Provide Post-implementation services to new and existing customers

  • /Orient and guide Customers to the NetSuite PBCS leading practices as applied to their business need/

  • /Document and analyze any unique business requirements outside of the leading practices/

  • /Provide solutions and their validation as part of the client engagement/

  • /Configure/customize the NetSuite PBCS application based on accepted business requirements within the ACS Level of service/

  • /Work with customers to remediate highest priority gaps that can be delivered within the desired timeline and according the level of service/

  • /Perform offline tasks that are included in the case management and resolution/

  • /Attend internal and customer meetings and provide status on progress of activities, deliverables and quality control/

Contributeto internal initiatives and Team Development

  • Actively participate in initiatives to improve Leading Practices and internal delivery artifacts

  • Contribute with the mentoring, onboarding and expanding knowledge of the members of the team

  • Participate in SME program / Pods in area(s) of interest and expertise

FocusonContinuingEducation

  • Consistently updates skills/knowledge to enhance the current role via formal Trainings or personal learning sessions

  • Contribute to internal PBCS knowledge share

  • Be fully versed on functionality released with each new product upgrade

Requirement

  • EPM Solution Consultant with 4 years of experience in the planning/consolidation streams

  • Hands on Implementation experience or Support in EPM products

  • Good project/support experience on EPM Cloud Products- EPBCS/PBCS/FCCS/ARCS/TRCS

  • Demonstrated ability to perform both functional and technical aspect of Oracle PBCS with emphasis on leading engagements from start to finish.

  • Regularly exceeds personal utilization targets on a quarterly basis

  • Exceeds Customer Reference Targets and Customer Satisfaction Survey Score Targets

  • Contributes to internal Knowledge Share

  • Demonstrates ability to manage multiple accounts simultaneously with high level of customer satisfaction

Education

  • Bachelor’s degree in Computer Science, Engineering, Accounting, Finance or Business Administration

Job: *Consulting

Organization: *Oracle

Title: PBCS Functional Consultant- NetSuite

Location: Canada

Requisition ID: 210006DN

Other Locations: United States

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