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Ethos Veterinary Health Client Communication Specialist in San Diego, California

Veterinary Specialty Hospital (VSH) is looking a full-time Client Communication Specialist to join our Remote Call Center.

About Veterinary Specialty Hospital (VSH): At VSH our mission is to advance the veterinary profession through our leadership in medicine, education, business and promotion of the human-animal bond. We strive to bring together caring, warm and intelligent people who love to serve and help and are among the best in their field.

Primary responsibilities include:

  • Answering phone calls & identifying client needs

  • Directing phone calls to appropriate person or location

  • Providing general information regarding services at each location

  • Scheduling appointments

  • Invoicing

  • Providing patient status updates

  • Faxing & filing

Qualifications: Candidates must have the ability and desire to deliver exemplary client service. Previous experience in a medical or veterinary setting is desired as is a fundamental knowledge of windows- based computer programs and a comfort level with technology. Candidates must be dependable and have a solid work history.

Benefits of Working at VSH:

  • Compensation is based on experience and skill level.

  • Full-time benefits include pet insurance, health, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance.

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.