Humana Broker Engagement Associate Director - Care Delivery Organization in San Antonio, Texas
Healthcare isn’t just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. At Partners in Primary Care, a division of Humana, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At Partners in Primary Care, we’re seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.The Associate Director, Broker Engagement plans and executes broker engagement strategies to generate new prospects and improve client retention based on localized specifications. The Associate Director, Broker Engagement cultivates the organization's broker community. The Associate Director, Broker Engagement requires a solid understanding of how organization capabilities interrelate across department(s).
The Associate Director of Broker Engagement is responsible for generating revenue for Care Delivery clinics through procurement of new patients for the clinics by planning and organizing local marketing and sales programs through broker relationships. This person will be responsible for building sales performance metrics as well as motivate and advise the Broker Engagement Representatives on these metrics. The Associate Director will achieve their objectives through strategically planning, setting sales goals, analyzing data on past performance and projecting future performance. The Associate Director’s broker engagement team will collaborate with marketing and other cross functional teams to generate leads and ensure the customer’s needs are met. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and will lead a team of highly specialized broker engagement professional associates.
5 or more years of management experience
Proven experience managing broker engagement sales teams
High achieving, ambitious, innovative and results-oriented
Proven experience developing broker engagement strategies
Experience managing sales objectives while coaching and developing performance of Broker Engagement professionals
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Prior health insurance industry experience
Prior ad agency experience
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Scheduled Weekly Hours
Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
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