University of Utah Computer Assistant (Work Study) in Salt Lake City, Utah
Open Date 04/01/2021
Requisition Number PRN11049N
Job Title Computer Assistant
Working Title Computer Assistant (Work Study)
Job Grade C
FLSA Code Nonexempt
Patient Sensitive Job Code?
Type Non Benefited Staff / Student
Standard Hours per Week 19
Full Time or Part Time? Part Time
Work Schedule Summary
Is this a work study job? Yes
VP Area U of U Health - Academics
Department 00241 - Biomedical Informatics
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $17.50/hour
Provides computer support by troubleshooting and correcting problems with computer hardware or software applications. Hybrid position made up of assistant and entry level computer positions (including but not limited to: Systems Support Assistant, PC Maintenance Technician, Production Assistant, etc.) May assist technicians and other computer staff with hardware and software applications. Maintains web sites. Maintains databases, network accounts and programs for specific department needs. Backs up department computer systems on scheduled intervals. Serves as a help desk resource for assigned areas.
This position is considered Category IIA : Not required on campus and has the ability to telework remotely for the duration of the University of Utah’s response to COVID -19. An employee hired into this role will be responsible for providing space, telephone, printing, networking and/or internet capabilities at the telecommute location and agree to the terms of the University of Utah campus and Health Academics COVID -19 Telecommuting Agreement.
1. Troubleshoot WebEx, classroom, conference rooms —>Start meetings, record, mic setup, etc.
2. Computer setups —>install Windows/MacOS, Adobe, Office, Printers, Box Drive, encryption, etc.
3. Trim and cut recordings
4. Upload videos to Kaltura, edit, manage video recording, and place in a box file as needed
5. Make website changes as requested, create new pages, news stories, etc
6. Post content to social media as requested
7. Replace hard drives and memory in Mac and PC laptops and desktops
8. Perform minor hardware repairs
9. Research tech and make purchase recommendations —>new computers, laptops, server spaces, computer repairs, etc.
10. Be the liaison for DBMI for helpdesk, phone support, etc.
11. Help people connect to CHPC resources —>accounts, clusters, etc.
12. Troubleshoot computer/tech related issues —>Whatever comes in/figure it out
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Associate’s degree in a computer related field or equivalency (2 years related work experience may be substituted for 1 year of education). Two years of related experience preferred. Demonstrated computer skills, human relations and effective communication skills are required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Special Instructions Summary
The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to applicants, consistent with University policy and Utah state law. To inquire about this posting, email: “email@example.com” or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: “firstname.lastname@example.org” .
The University is a participating employer with Utah Retirement Systems (“URS”). Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.