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Randstad Remote Customer Service Agent in Saint Augustine, Florida

Remote Customer Service Agent

job details:

  • location:Saint Augustine, FL

  • salary:$12 per hour

  • date posted:Friday, May 22, 2020

  • experience:Entry Level

  • job type:Temporary

  • industry:retailer of homefurnishings

  • reference:AB_3395867

  • questions:jayme.smith@randstadusa.com904-823-2102

job description

Remote Customer Service Agent

Randstad is looking for a Customer Service Agent to work from home

Must be availabe 7 days a week with two days off

Different shifts available starting at 1 pm

This is a four month proejct

Must have internet that is hard wired into their devices - no wireless

Must have headset

Must be able to pass a Type 30 WPM alpha numeric test

Must have 6 months min of inbound calls ofany kind – front desk hotel, receptionist, call center etc

Responsibilities

Address customer questions and concerns regarding product and delivery informationProvide product information, review alternative solutions if an item is out of stock and place orders for the customer.Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

Perform other duties as assigned

The essential functions of this role include:

  • working weekends

Skills

  • Customer Service

  • Typing Skills

  • Basic Software Skills

Education

  • High School

Qualifications

  • Years of experience: 0 years

  • Experience level:Entry Level

Shift: First

Working hours: 1 PM - 9:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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