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Mercy Medical Center Clinton Clerical Assistant, FT 80 SAMF Clovis Family Practice in Saint Agnes Medical Center - Fresno, California

Employment Type:

Full time


Day Shift


Reporting to the Office Coordinator, Family Practice - Clovis, this position is the first point of contact for SAMP patients and create the first impression of the medical office. This position is the first contact via telephone by prospective patients accessing SAMP providers. The Front Office Receptionist is an expert at providing excellent customer/patient services via phone and in person. This position is considered a crucial link between the patient and the care delivered by clinical and service staff. The incumbent must work collaboratively with all service staff in support of direct patient services, exhibiting flexibility, and embodying a “can do” attitude. The position exemplifies the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions.

  1. High school diploma or equivalent is required.

  2. Minimum 2 years' prior experience as a Medical Front Office Receptionist is required.

  3. Current American Heart Association (AHA) Healthcare Provider CPR card is required.


•Exceptional verbal and written communications skills.

•Attention to Detail.

•Ability to multi-task and be flexible.

•Strong computer skills with experience and proficiency with medical systems.

•Familiar with general office business machines (e.g., fax, copiers, etc.)

•Knowledge of Medical Terminology.

•Strong multi-tasking, planning, organization and execution skills.

•Ability to work independently as well as within a team.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.

Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.

Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit at . You can also follow @TrinityHealthMI on Twitter.