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LifeSteps PDQC Assistant in Sacramento, California

PDQC Assistant

Job Details



Job Location

Sacramento Corporate Office - Sacramento, CA

Remote Type


Position Type

Full Time

Education Level

4 Year Degree

Salary Range

$23.00 Hourly

Travel Percentage


Job Shift


Job Category

Admin - Clerical

Join our team and make a difference in people’s lives! 


We're looking for a Program Development & Quality Control (PDQC) Assistant for ourSacramento, CA Corporate Office Team!


Our Philosophy

LifeSTEPS is committed to build thriving communities by empowering individuals and families through supportive housing and services. The STEP in LifeSTEPS stands for “Skills Training and Educational Programs” and is the heart of our mission. We believe community development is built “One STEP at a time.” Our vision is that every person served by LifeSTEPS will be empowered with the skills, resources, and support to maintain stable housing and break the cycle of poverty. Our founders believe that building affordable housing is only the first step. It is also essential to provide meaningful programs that empower people to move forward in their lives.


About us

LifeSTEPS, is a 501(c)(3) nonprofit charitable organization. It was founded in 1996 and currently has over 300 partnered affordable housing properties all over the state of California. We serve several regions from Sacramento, Bay Area, South Bay, Central Valley, LA Valley, Desert and LA South Region. We work with 90,000 residents all over the state and we’re on a mission to provide effective educational and supportive services to maximize the strengths of individuals and build resilient communities.


Our Benefits

In addition to meeting your passion for making a difference in the lives of those we serve, your benefit package includes the following:

  • Competitive pay based on skill and experience

  • Medical, Dental Vision, and Life Insurance

  • 401(k) plan

  • Identity Theft Program

  • Paid Time Off

  • Paid Holidays

  • Employee Assistance Program

  • LifeSTEPS Perks Program

About the position

The Program Development and Quality Control (PDQC) Assistant functions in support of the Director of PDQC and all related functions of the department including partner agreements, new business RFP/RSQs, compliance reporting and overall systems, and supportive services assistance as necessary. This position will also be responsible for general administrative support to the corporate office.

Core Duties

  • Support and handle field staff inquiries or direct them to the appropriate persons according to their needs.

  • Set up and maintain paper and electronic filing systems for records, correspondence, and other material.

  • Assist with maintenance of database and spreadsheet files.

  • Conduct research, compile data and prepare papers for consideration and presentation to requesting managers and staff.

  • Assist with partner communications, draft agreements and budgets.

  • Research and assist with writing RFP and RSQ responses.

  • Assist with new program/property onboarding and contracts terming procedures.

  • Support staff in assigned project-based work.

  • Respond to or screen email and telephone calls to Director of Program Development and Quality Control, in his or her absence.

  • Maintain employee website (Portal) as needed.

  • Use Crystal Reports and/or SQL to extract and format data from database, including monthly service reports.

  • Assist with survey compilations and reporting including assisting Compliance Analyst with the monthly service reporting process in relation to content.

  • Assist with package and delivery of monthly service reporting to appropriate partners. Answer partner inquiries regarding reporting or forward to Director as appropriate.

  • Assist with preparation of quarterly SHRA reporting, working with staff on any data entry issues, on behalf of Director.

  • Assist with provision of staff database training and maintain updated manuals on the employee Portal.

  • Assist with set up new employee emails, listserve and Portal access; remove access for all termed employees.

  • Assist with backup of all email accounts on a monthly basis.

  • Provide remote database and IT support to staff from all regions.

  • Create printed and electronic materials (e.g. databases, reports, forms, etc.) for the purpose of documenting activities, providing written support and/or conveying information.

  • Provide clerical support in accordance with the corporate office procedures and program operation (i.e. office supply ordering, sorting, processing & distributing incoming mail).

  • Assist with building and equipment maintenance as necessary.


Job Specifics:

  • Official Job Title: Program Development & Quality Control (PDQC) Assistant

  • Job classification: Non-Exempt, 40 hours/week

  • Pay rate: $23.00/ Per hour

  • Job Location: Sacramento, CA 95827

  • Specific Skills: Attention to detail, Microsoft Office, intermediate to advanced Excel, database entry required; SQL desired


Education and/or Experience and/or License Certification:


  • Bachelor’s degree in a related field

  • One (1) year of related experience

  • An equivalent combination of education and experience may substitute for the degree

  • A background or experience working for a non-profit would be a big plus!

    Proof of COVID-19 Vaccine Required

    At LifeSTEPS, the health and safety of our staff is our highest priority.  All offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19, or willing to receive the COVID-19 vaccine by date of hire.  Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation.

Are you ready to make a difference, stand behind and support individuals and families so they achieve their goals and become empowered to move forward in their lives? Apply today!!!


Please Note

LifeSTEPS values the diversity of the people it hires and serves. Diversity at LifeSTEPS means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age or covered veteran status. Please provide us with notice if you will require accommodations during the interview process. 

Full Job Description