Aerotek BILINGUAL CUSTOMER SERVICE REP HIRING ASAP in Sacramento, California
BILINGUAL CUSTOMER SERVICE REP HIRING ASAP !
Answer calls and respond to emails from members, and providers. A majority of calls are from members regarding eligibility, authorizations, enrollment, payments/billing, claims, and ID cards.
Select, and explain the best solution to solve the issue.
Expedite correction or adjustment; follow up to ensure resolution.
customer service, de-escalation, Healthcare, Spanish Bilingual
Additional Skills & Qualifications:
Flexibility, Attendance, Willingness to learn, Commitment, WPM 30+ Skills: Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage ones time
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.