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Presbyterian Homes and Services Optage Senior Dining Intake Assistant in Roseville, Minnesota

Presbyterian Homes & Services - Optage Senior Dining is seeking an Intake Assistant to join its team.

This is a Full Time position working day shift Monday - Friday.

If you have a passion and desire to enrich the lives and touching the hearts of older adults, consider joining our team in providing compassionate and high-quality care and services within a caring Christian culture.

The Intake Assistant is responsible for providing excellent customer service and public relations needed to assist in the efficient operation of the Senior Dining program.

Responsibilities include but not limited to:

  • Provide timely and professional administrative support by fulfilling administrative responsibilities.

  • Coordinate Optage Senior Dining new client admissions processes to ensure successful client base in accordance with customer needs and operational goals as well as established best practices and procedures.

  • Organization and communication of all home delivered meals to staff and customers.

  • Maintain meal delivery spreadshets and driver log information in software system.

  • Process incoming email and mail requests.

  • Develop and maintain knowledge of community resources, procedures, programs, systems and equipment.

  • High school diploma or equivalent.

  • Proficient computer skills with Microsoft Office applications. Demonstrated knowledge of computer software applications, such as desktop publishing, project management, spreadsheets, and database management.

  • Ability to manage multiple tasks/projects and deadlines simultaneously and to identify and resolve exceptions and to interpret data.

  • Must be able to work independently and with minimal supervision.

  • Must be a team player, willing to take directions and accept responsibility for meeting specified objectives.

  • Excellent interpersonal, communication, and organizational skills.

  • Experience with various office equipment such as copy machines, multi-line phones, fax machines, etc.

  • Demonstrated compatibility with PHS's mission and operating philosophies.

  • Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a non-profit, faith-based organization providing a broad array of high quality housing choices, care and service options for older adults. 6,400 employees serve 25,000 older adults through 45 PHS-affiliated senior living communities in Minnesota, Wisconsin and Iowa, and through OptageĀ® home and community services. Established in 1955, PHS has earned the reputation as an innovative leader concerned with promoting independence, vitality and well-being for those they serve.

We believe employees are the most important resource in our ministry and we are committed to an environment where employees are valued and empowered to make a difference. With a strong commitment to grow our employees from within, the development opportunities with us are virtually unlimited. We offer competitive wages, opportunities for advancement, ongoing training, and incredible benefits like education assistance and nursing loan forgiveness.

If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and join our team.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.

ID: 2021-17384

External Company Name: Presbyterian Homes & Services

External Company URL:

Street: 2845 Hamline Ave N