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PRIDE Industries CRM Administrator in Roseville, California

Announcement

PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position:

Job Description

PRIDE Industries

Job Description

* *

*Job: * CRM Administrator

*Job Code: * W15-PR-CRM Administrator

HR Title Group: Sales and Marketing

Salary Grade: N16

*FLSA Status: * Non-Exempt

*Approval Date: * February 2021

SUPERVISES:

There are no direct reports with this position.

POSITION SUMMARY:

Under general supervision, the CRM Administrator is responsible for day-to-day administration of PRIDE’s Infor CRM system with the goal of creating a best-in-class user experience. Employees in this job class have experience in technology, database, and project management.

TYPICAL DUTIES:

    • Handling of all basic administrative functions including user account maintenance, reports and dashboards, filters and groups, workflows, data integrity and quality control, and other routine tasks within Infor CRM.
    • Troubleshoot CRM database issues and required enhancements and share with IT to correct potential technical issues.
    • Provide data entry support for key stakeholders. Track new web leads and clean spam web leads from the system.
    • Alert the training team of new hires who need to be trained. Inform team when additional training materials are required or created.
    • Support the BOE process and business development growth. Ensure all BOE tasks are logged and completed by team members.
  1. Provide administrative support to Director of Growth Support.

  2. Perform other duties and special projects as assigned.

* Denotes Essential Job Function

MINIMUM QUALIFICATIONS:

  • Experience providing skilled administrative and clerical support;

  • Computer literacy including knowledge of word processing, spreadsheet, database and presentation software;

  • Skills to enter or upload data and format a variety of documents, including memos, spreadsheets and reports;

  • Strong organizational skills and familiarity with standard administrative processes and systems;

  • Flexibility for responding to competing demands and continually changing work priorities in a fast paced environment;

  • Ability to communicate effectively and respond to questions and requests from team, customers and others;

  • Effective written communication skills using appropriate business English;

  • Human relations skills to maintain effective working relationships with team;

  • Effective customer service skills.

EDUCATION REQUIREMENTS:

High School Diploma or GED

*CERTIFICATES REQUIRED: *

The following licenses or certificates may berequired depending on local, state and/or contract requirements:

Not Applicable

PHYSICAL REQUIREMENTS:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:

• Viewing computer screen/monitor

• Keyboarding

• Answering phone/making calls

WORK ENVIRONMENT:

* * Work is performed in a normal office environment with limited privacy and some exposure to background noise.

DISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

At PRIDE, we make a difference in the lives of many, one job at a time.

How to Apply

If you are interested in working for this unique organization that blends business with a social mission, please apply online at  www.prideindustries.com .PRIDE Industries is a VEVRAA federal contractor committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, genetics, disability, age, or veteran status. Visit our website to learn more!

PRIDE will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

PRIDE will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of all federal, state, and local laws.

Job ID 2021-12447

Type Full Time Regular

Location US-CA-Roseville

Additional Information N/A

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