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Shady Grove Fertility NextGen Systems Specialist (Remote) in Rockville, Maryland

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

This position will oversee and maintain PM systems as a functional administrator and will ensure field operations are executed in a streamlined and efficient manner providing leadership and guidance to field teammates. This role is responsible for new site implementation and on-going maintenance of NextGen PM and associated ancillary applications, optimizing utilization in a standardized and effective manner. The NextGen Systems Specialist will be responsible for planning and implementing PM workflows and administration of these activities to ensure compliance with company's best practice standards. In addition to administration of systems, responsibilities include testing, validating and assisting with implementation of RCM processes, workflows and system upgrades.

We have an immediate opening for a full-time NextGen Systems Specialist. The schedule is Monday through Friday, day time hours. Occasional evening and weekend hours may be required.

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the NextGen Systems Specialist is responsible for:

  • Ability to build strategic working relationships. Develops collaborative relationships with field team members to facilitate the accomplishment of work and drive metrics.

  • Collaborates with operations and integrations serving as a key partner in the planning and roll out of new practices.

  • Examine processes to ensure accuracy and conformance to standard policy and procedures. Proactive in identifying areas for improvement, recommending solutions and developing field team members.

  • Act as liaison between field team members and RCM leadership; monitor field performance and ensure quality assurance standards and benchmarks are met.

  • Maintain and update NextGen File Maintenance, including by not limited to: providers, locations, master lists, tasks & task workgroups.

  • Possess and apply comprehensive knowledge of the field RCM operations including patient registration, scheduling, insurance verification and point of service collections, billing, payment posting, denial management and bad debt processes.

  • Travel between sites is required periodically.

    What You'll Bring:

    The skills and education we need are:

  • Associates degree (2 year degree program) required; BS in Business Administration, healthcare administration, or business management preferred

  • Proficient in software products, Outlook, Excel, Word, PowerPoint, Visio, and sequel

  • Bachelor's Degree (four-year college or technical school) Preferred

  • Experience with NextGen system training and support required.

  • Prior experience working in healthcare setting, specifically Revenue Cycle Management.

  • 3 years training experience in PM applications; prior experience in a supervisory role or related experience.

    More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

    At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

    What We Offer:

  • Competitive pay + bonus

  • Comprehensive training

  • Medical, dental, vision, and 401(k) matching

  • Generous paid time off and holidays

  • Tuition assistance

  • Ability to make an impact in the communities we serve

    To learn more about our company and culture, visit here.

    How To Get Started:

    To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.