Entercom Communications Inside Sales Operations Manager, Rochester in Rochester, New York
Inside Sales Operations Manager, Rochester Apply (https://entercom.avature.net/careers/Login?prejobId=15842)
Job Schedule: Full-Time
Job Location: Rochester, NY, US
Entercom Radio and Digital operates 5 local radio stations in Rochester, NY. The corporate Inside Sales, advertising appointment setting department is located in the Entercom Rochester facilities. This department calls and emails into over 40 Entercom radio markets in the U.S. to make appointments for the local sales team in each of those market.
The Inside Sales Operations Manager reports directly to the Inside Sales Manager, helping to oversee an Inside Sales call center of 10-20 Sales Development Representatives.
Salesforce—Lead maintenance and reporting
Recruitment, hiring, training and onboarding of new Sales Development Representatives
Daily mailbox maintenance, responding to and delegating incoming leads
Inside Sales liaison for the Entercom outside sales team and market leaders
Report tracking and maintenance daily
Appointment oversight and tracking daily
Coaching of Sales Development Representatives and outside sales representatives
Experience with Salesforce and Excel
Digital marketing or sales experience
Call center experience
Coaching and training experience
A valid driver’s license and satisfactory completion of a motor vehicle record check
Employee focused, positive culture management philosophy
2+ years of Sales or call center management experience
Strong presentation skills
Ability to work under tight deadlines
Ability to multi-task
Adaptable to change and evolving processes and procedures
Thrives in a team management environment
Entercom Communications Corp. (NYSE: ETM) is the #1 creator of live, original local audio content in the U.S and the unrivaled leader in local radio sports and news. Home to the nation’s most influential collection of podcasts, digital and broadcast content, and premium live experiences, Entercom engages over 170 million consumers each month. Available on every device in every major U.S. market, the company delivers the industry’s most compelling live and on-demand content and experiences from voices and influencers its communities trust and love. Entercom’s robust portfolio of assets and integrated solutions offer advertisers today’s most engaged audiences through targeted reach, brand amplification and local activation—all at national scale. Learn more at www.entercom.com, Facebook and Twitter (@Entercom).
Entercom is an Equal Opportunity and Affirmative Action Employer. Entercom affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/ gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Entercom, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-610-660-5614. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.
First/Mid Level Officials and Managers
EOE Protected Veterans/Disability.