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Mayo Clinic Health Unit Coordinator – NICU (was ISCN) EI-35 in Rochester, Minnesota

City Rochester

State Minnesota

Telecommute No

Department Nursing

Position description Location: Eisenberg 35 Neonatal Intensive Care Unit (NICU)

Patient Care Type: Obstetrics (OB) is made up of antepartum, Family Birth Center, postpartum, newborn nursery, Neonatal Intensive Care Unit, and Desk 3C. The staff consists of RNs and PCAs who deliver patient care. The area is supported by a variety of resource persons including unit secretaries, perinatal education coordinators, nursing education specialists, clinical nurse specialists, social workers, registered dieticians, discharge planners, respiratory therapists, and lactation consultants. Physicians from the following Mayo Clinic departments provide care: Obstetrics/Gynecology, Family Medicine, Maternal-Fetal Medicine, Neonatology, Pediatrics, and Anesthesiology. Certified nurse midwives and neonatal nurse practitioners also provide care for our patients. The focus of care is family-centered.

Bed #: 24

Nursing Team Roles: The 24-bed NICU, located on EI35, is comprised of 21 private patient rooms. Parents are encouraged to be with their infant throughout their hospital stay. The unit is staffed by RNs who provide care for the preterm, late preterm, and term newborns who:

• Need extra time and support to adapt to life outside the uterus.

• Need observation or evaluation of a medical condition.

• May have special breathing or feeding needs.

• May need antibiotic treatment or other short-term therapies.

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.

Qualifications

High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.

Additional qualifications

Successful completion of HUC post-secondary program, or HUC Certification preferred. Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred. Preferred proficiency of computer skills. Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills. Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours including days, evenings, nights, weekends and holidays.

License or certification Maintains certifications/licensure per work unit requirements.

Exemption status Non-exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $18.76 per hour.

Benefits eligible Yes

Schedule Part Time

Hours / Pay period 48 hours per 2 week pay period

Schedule details Sunday – Saturday; Day/Nights, 12-hour shifts – NOT NEGOTIABLE

Weekend schedule Every third weekend – NOT NEGOTIABLE

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Category Nursing, Office & Administrative Support

Career profile Nursing

Job posting number 138186BR

Recruiter Krista Ellis

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

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