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IBM Chief Architect- Mainframe in Rochester, Minnesota


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The Chief Architect is an IBM senior technical position assigned to one or more Strategic Outsourced (SO) accounts (Retail Account - Atlanta metro). He or she is part of the senior account leadership team for the designated account(s) and works closely with the account team and senior executives.

The role is client facing and the Chief Architect requires a strong and trusted relationship with the customer to understand the challenges, desired outcomes and success criteria for their business. The Chief Architect must understand - and often contribute to - the customer's technical strategy, and helps translate this into IBM strategy and communicates this with the account team.

The Chief Architect also has a leadership role within IBM providing technical leadership, mentoring and governance to the team of architects working on the account.

Specific responsibilities include:

  • Representing IBM to the designated customer Account(s) as their trusted technical advisor

  • Providing functional leadership to the team of architects working on the designated customer Account(s)

  • Providing architectural governance functions, often in the form of chairing governance forums such as a Design Authority (DA) or Architectural Review Board (ARB)

  • Representing IBM within the customer(s) technical governance forums, such as customer DAs or ARBs

  • Helping to ensure customer, IBM and Account policies are being followed and implemented

  • Having a view of new and incremental business requiring technology support (RFS) on the Account

  • Reviewing and understanding customer strategic plans and documents

  • Owning the creation of the IBM Technology Plan for the Account(s)

  • Identifying and driving sales opportunities with the sales team

  • Providing technical and career mentoring for architects working on the Account

  • Assuming additional responsibilities as assigned

  • Participate in the creation (or lead/own as appropriate), client approval and execution of the Client Delivery Plan

  • Represent the architectural results of CDP to the customer

  • Assumes leadership responsibilities commensurate with the rest of the senior account team

The Macy's account is Mainframe centric, so a solid Mainframe background with Mainframe Modernization experience is key. Ability to communicate at the executive level, and to lead delivery teams is also critical.


Professional knowledge of function, business unit or country operations. Understand organizational resources, priorities, needs and policies.


Guide other professionals. Adapt communications and approaches to conclude negotiations with various partners, resulting in common agreements.

Problem Solving:

Analyze complex/new situations, anticipate potential problems and future trends, assess opportunities, impacts, and risks. Develop and implement solutions.


Leads multi-functional teams or conducts special projects. Influences people and organizations, including executive management, when issues are complex/difficult and require considerable diplomacy. Considerable latitude in responsibilities to define and decide on tools, processes, priorities and resources following general business unit directives. Recognized as an expert in their field. Often no precedent exists.

Impact on Business/Scope:

Accountable for projects or programs involving multi- functional, country-wide or regional teams. Responsible for overall functional program success. Activities are subject to business measurements, impact customer satisfaction, and impact functional, business unit, or country costs or expenses.

Required Technical and Professional Expertise

  • Apply Knowledge of Enterprise Architecture / Mainframe Environment

  • Apply Knowledge of Systems Engineering Process Methodology

  • Understand IBM GTS and GBS service products & offerings and IBM Brand products

  • Understand and apply knowledge of IT service management processes eg. ITIL/ITUP

  • Understand and apply knowledge of IBM standard architectural frameworks eg. GDA/GSAR

  • Understand IBM delivery capability and processes

  • Setting Technical Direction

  • Lead Strategy/Design/Implementation of Solution

Preferred Technical and Professional Expertise

Architect Certification, C-Suite Level Communication Skills

Retail IT Infrastructure experience

About Business UnitThis position sits within Global Technology Services (GTS) Infrastructure Services (IS). As announced in October 2020, IBM intends that the managed infrastructure services business of the GTS organization within IBM will become an independent company (currently known as NewCo) by the end of 2021, creating two distinct and powerful market-leading companies. NewCo has incredible potential, and we will unlock it together while we make history as a newly independent company that will be the #1 managed IS services provider on "day one" as a publicly traded company. NewCo will be positioned for financial success with over 4600 clients and approximately $19 billion in annual revenue. Drawing on the best of IBM, it will include our unmatched talent, the breadth of our services, an even broader ecosystem of partners, and our deep global client relationships. Please note: The final decision if this position will transition from IBM to NewCo is still yet to be confirmed.

Your Life @ IBMWhat matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementIBM offers a competitive benefits program which may include medical, dental, vision, paid holidays, paid sick time, paid vacation, Employee Assistance Program (EAP), life insurance, IBM 401(k) Program and Employee Stock Purchase Plan.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.