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Goodwill Industries of The Valleys, Inc. Human Resources Operations Manager in Roanoke, Virginia

The HR Operations Manager will be responsible for overseeing general operations of the HR function to ensure effectiveness and excellence in operational processes and procedures, policies, and other HR systems/programs. In addition, they will implement and manage HR projects and serve as a strategic partner in developing progressive HR solutions.

  • Oversee and improve HR operations including new hire processing, employee changes, compliance, and HRIS management.

  • Ensure compliance in all HR processes including I9, EEO, AAP, FLSA, Wage and Hour, FMLA and all federal, state, or local requirements.

  • Manage HR Operations to ensure accuracy, consistency, and efficiency; set objectives and track progress.

  • Monitor internal HR recordkeeping, systems, and databases; monitor key HR metrics and produce reports.

  • Coordinate the design and implementation of organization/HR policies, GIV’s job classification system, and maintain the Employee Handbook.

  • Act as a consultant to managers and staff regarding internal processes.

  • Lead annual HR Calendar planning.

  • Lead HR Ops team, ensuring their continued high performance, engagement, and productivity.

  • Partner with leadership teams across the company to provide best practices, recommend HR process improvements and implement system enhancements that improve HR offerings to employees.

  • Assist HR Director with special projects and other duties as assigned.

QUALIFICATIONS

  • Education, Experience, and Competencies

  • Bachelor’s degree or at least seven (7) years of related experience or any combination of education, training and experience that demonstrates the ability to perform the duties of the position.

  • Language Skills

Ability to read, analyze and interpret the most complex documents relating to human resources and safety. Ability to respond effectively to the most sensitive inquires or complaints.

  • Mathematical Skills

Ability to apply mathematical operations to such tasks as determination of test reliability and validity analysis or variance, correlation techniques, sample theory, and factor analysis.

  • Reasoning Ability

Ability to apply principles of logical thinking of a wide range of practical problems. Ability to deal with nonverbal symbolism (formulas, equations, graphs, etc.). Ability to deal with a variety of abstract or concrete variables.

  • Experience & knowledge to include:

  • Experience in dealing with diverse populations.

  • HRIS systems usage and setup

  • Strong Computer skills

CERTIFICATES, LICENSES, REGISTRATIONS:

  • PHR/SPHR or SHRM-CP/SCP preferred.

  • A valid driver’s license and the ability to provide proof of insurance is required to drive personal vehicle on company business. Additionally, an acceptable motor vehicle record based on Goodwill guidelines is required to drive a company vehicle or transport program participants.

AMERICANS WITH DISABILITIES SPECIFICATIONS

  • Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

  • Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is not normally exposed to weather conditions. The noise level in the work environment is usually low to moderate.

Goodwill offers a competitive salary and benefits for full time employees such as medical, dental, vision, life, retirement, educational reimbursement, EAP, STD, LTD, and PTO. We offer retirement and EAP benefits for part time employees.

“Helping people and families in our communities achieve a better life through work and independence.”

Equal Opportunity/Affirmative Action employer.

ID: 2021-6660

External Company Name: Goodwill Industries of The Valleys, Inc.

External Company URL: www.goodwillvalleys.com

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