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Northwell Health Switchboard Operator (PD) in Riverhead, New York

Req Number 8298

Job Description

Job Description

Answers and routes calls received by the Hospital's main telephone, paging and/or doctor's answering systems. Performs miscellaneous clerical and receptionist duties.

Job Responsibility

    • Answers and routes calls received by the main telephone, paging and/or doctor's answering service systems.
    • Provides callers with general location and operations information for hospital, health centers, departments, etc.
    • Monitors emergency alarms and dispatches appropriate response teams.
    • Maintains appropriate logs and records.
    • Handles emergency calls following appropriate procedures.
    • Maintains doctors' on-call coverage schedule.
  • Performs related duties, as required.

*ADA Essential Functions

Job Qualification

  • High School Diploma or equivalent, required.

  • Ability to work additional shifts, as needed.

  • Gracious manners, pleasant speaking voice, calm demeanor and the ability to work under stress, required.

  • Basic computer skills to look-up/retrieve information, required.

  • Based on department operating requirements, position may be required to be bi-lingual.

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