Suffolk Federal Credit Union Assistant Branch Manager in Riverhead, New York
Stop looking for a job. Build a career at Suffolk Federal where We See It Too!
As a leader in the Credit Union industry, Suffolk Federal offers superior value, unique products and personal service so our members have access to the best banking solutions around. And, just as we value our members, we value our employees!
As an Assistant Branch Manager you are a part of a dynamic branch team and responsible for the daily operational effectiveness of the branch and the branch employees.
Oversees all branch employees in the branches through effective organizing, scheduling, coaching, counseling, appraising, and hiring and/or terminating, in cooperation with the Human Resources department, the Branch Manager, and Branch Sales Director
Manages the scheduling, time cards and training for all branch staff
Monitors branch performance and ensures that goals are met by all staff
Assists branch employees with escalated problem resolution and services members
Cross-sells and provides information to members regarding credit union products and services
Approves membership applications for new members and opens accounts for new and current members
Accepts and approves loan applications and ensures proper information and paperwork is collected
Approves cash orders, wire transfers, removal of check and deposit holds, and fee reversals
Assists members with obtaining debit/ATM cards and resolves issues with debit/ATM cards
Processes wire transfers and other tasks as needed
Assists with collection issues and works with Collections department and member to establish solution
Conducts outbound calling for sales purposes, loan follow up and problem resolution
Ensures that branch appearance fits credit union standards and all signage and marketing materials are correctly placed
Attends and contributes to weekly sales meetings
Performs weekly and monthly teller audits and ensures branch compliance
Provides monthly branch report to Branch Manager and Branch Sales Director
Monitors branch visitor logs and manages security access to branch
Attends and participates in credit union days and community events
Assists Branch Manager to increase branch membership base, deposit base and loan portfolio
Assist in all aspects of sales and service delivery with other areas of the organization
Back-up Branch Manager in absence and develop new branch deposits, loans and relationships through active participation and execution of call programs and external business development
Backs up other departmental staff as necessary
Achieves a minimum of "Satisfactory" rating on internal audits and examinations
Accomplishes the credit union's mission by completing relevant duties as needed when requested by management or other staff members
Coaches and mentor branch staff to effectively run branch operations and strengthen sales skills and cross-selling with staff
Qualified candidates will have a minimum of 3 to 5 years of teller or branch administration experience is required with demonstrated leadership capabilities and sales expertise. Must be available to work Saturdays.
Join our team and discover a rewarding career! We offer competitive salaries, great benefits, and most importantly the opportunity to make a difference.
Suffolk Federal is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, nation origin, veteran or disability.
Suffolk Federal is an Equal Opportunity Employer-M/F/Veteran/Disability/Sexual Orientation/Gender Identity