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Reid Health Medical Assistant in Richmond, Indiana

This position assists with patient care, vaccine administration, respiratory fit testing, maintaining employee health records, and secretarial relief. This individual works hand- in- hand with the provider(s) and Occupational Medicine staff to achieve quality outcomes for the patients and Reid employees.

Essential Responsibilities

The following list describes the essential duties of this role. Individuals in this role may not perform all of these duties, or may perform additional, related duties not listed here.

  • Prepares exam rooms for patient use by cleaning the rooms between patients and ensuring that each room is stocked with the appropriate supplies. Prepares procedure trays as necessary.

  • Answers phone calls.

  • Escorts patients to exam rooms and check vital signs as needed. Interviews patients to assess needs. Records reason(s) for visit, current medications and take temperature. Instructs patients on how to prepare for physician's examination. Completes routine forms as appropriate (return to work, Worker’s Comp forms, etc.) Ensures chart documentation is completed in a timely manner and in accordance with practice policy and procedure.

  • Assists with patient procedures such as suture removal, wound cleaning and dressing, crutch fitting, and sling/splint application. Also administers injections, immunizations, vision tests, and respirator fit tests.

  • Performs front office duties and other duties as required.

  • Performs all duties respectful of confidentiality and safety of all patients, employees and providers.

  • Must be committed to Patient Satisfaction and Patient Safety.

  • Assures that day to day patient care proceeds in an efficient, safe manner.

  • Routinely meets the culture of EVERY PATIENT EVERY TIME in regards to the patient experience by utilizing AIDET & CARE principles and making that connection with his/her patients

  • Assists with respirator fit testing

  • Assists with annual flu vaccine administration and documentation

  • Assists with maintaining accurate employee health records

Urine Drug Screen Lab Requirements

  • Answer phone calls, make appointments, and maintain schedule

  • Register all patients

  • Maintain company records that Reid Health performs UDPs for

  • Maintain required certificates (DOT, e-screen, Psychamedics, and others as required)

  • Collect Urine drug profiles via urine, hair, or blood

  • Perform Breath Alcohol test

  • Perform appropriate lab draws

  • Enter orders in Epic

  • Order all supplies for UDP lab

  • Maintain all records as appropriate


Successful completion of Reid Hospital orientation and competency based skills appropriate through ongoing assessment of competence and educational activities. Written evaluations are done on an annual basis.

Education Required: Graduate of an approved school of Medical Assisting

Education Preferred: Associates Degree

Experience Required: None

Experience Preferred: One year experience in a medical practice

Licensure: None

Certifications: BLS

Other: None

Monday thru Friday 07:30 AM to 4:00 PM

Requisition ID: 2021-8892

Street: 1100 Reid Parkway