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Mackenzie Health SURGICAL QUALITY ANALYST in Richmond Hill, Ontario

Surgical Quality Analyst - Surgical Program

Temporary Full Time (For Approx. 24 months)

There’s never been a better time to join Mackenzie Health! As we prepare to open our state-of-the-art Cortellucci Vaughan Hospital, and continue to operate Mackenzie Richmond Hill Hospital, we have an opportunity available for a Surgical Quality Analyst who shares our commitment to quality, patient-centred care. Ultimately, this is where you want to be.

Reporting to the Operations Director, the Surgical Quality Analyst (SQA) will participate in the implementation of the National Surgical Quality Improvement Program (NSQIP), created by the American College of Surgeons that will support the delivery of quality care and better patient outcomes. The SQA is accountable for the planning, collection, and reporting of accurate and timely data.

Contribute to safe, quality care by

  • Managing a workload effectively in a fast-paced environment.

  • Addressing and resolving issues in a productive, respectful manner.

  • Exercising sound professional judgment and using best practice guidelines.

  • Contributing to a safe, inclusive environment for all through compliance with patient and staff safety policies and procedures.

What must you have?

  • Baccalaureate degree in a health related discipline or equivalent.

  • Minimum one year of related experience in a clinical setting (health records, clinical research, in-patient units with preference given to candidates with surgery experience).

  • Successful completion of NSQIP Training within given timeframe required.

  • Computer and internet experience requires- Proficiency in MS Windows applications (Word, Excel required: Power Point, Visio and Access preferred).

What else do you bring?

  • Proficiency and knowledge of the regulatory environment in Clinical research, including Privacy legislation, Health Canada Clinical Trial Applications, Health Canada inspections, Tri-Council Policy.

  • Familiarity with healthcare databases and performance requirements (CIHI, CCO, ORN, LHIN, MOHLTCH, Intellihealth). Experience with other databases considered an asset.

  • Knowledge of financial/statistical information, health information systems and use of BI tools/Report Writing Software (ie: SAS, SQL, Visual studio, Crystal Reports) or other statistical software considered an asset.

  • Proven attendance record.

  • Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.

  • Ability to perform the essential duties of the job.

  • Effectively uses empathy in interactions with others.

  • Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring and values – Excellence, Leadership and Empathy.

  • Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Preferably, your profile also includes:

  • Basic statistical knowledge preferred.

  • Database entry and/or management experience preferred.

  • Clinical chart review and abstraction experience preferred.

  • Quality improvement or patient safety knowledge and experience preferred.

  • Working knowledge of Cerner Power chart Application preferred.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

*You may be required to work at any site of Mackenzie Health

Competition Number: 2020-4077

Department: SURGERY

Shift: Days, Flexibility may be required

Hours: 7.5 Hour Shifts


Street: 10 Trench Street