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Whole Foods Market Crossdock Specialist / Flow in Richmond, California

Job DescriptionThe Flow/Cross-Dock Team Member ensures that all Flow and Cross-Dock product deliveries arrive to the DC and are shipped to the stores efficiently while following all standard operating procedures (SOPs).Responsibilities

  • Receive Flow/cross dock items into inventory.

  • Match bills of lading to cross-dock paperwork/purchase orders and edit quantities in EXE.

  • Use OrderLink and EXE to BOM and print selection labels and verify procedures were successful.

  • Reconcile all invoices and create daily load sheet for the shipping team.

  • Assist Customer Service in resolving any receiving issues with vendors and stores.

  • Identify ways to reduce shrink and shipping errors.

  • Track and document Flow and cross-dock movement in the DC.

  • Operate powered pallet jacks and forklifts in accordance with OSHA regulations and Whole Foods Market policy.

  • Use computerized warehouse management system via radio frequency terminals.

  • Perform all duties in accordance with Good Organic Standards and Whole Foods Market policy.

  • Report all life safety and fire hazards, along with any other violations of company policy, to Team Leader for correction and report all accidents and injuries to Team Leader or Facility Leadership immediately.

  • Use computerized warehouse management system (EXE) to receive refrigerated and dry grocery product.

  • Match bills of lading to purchase orders and edit quantities in receiving system.

  • Inspect arriving product to make sure it meets Whole Foods Market quality standards.

  • Record specific arrival information such as temperature.

  • Restack product as necessary so pallet will fit properly in warehouse rack.

  • Use voice and sticker-based orders to pull and palletize store orders.

  • Work in an accurate and efficient way.

  • Build pallets in a way that will not damage product

  • Load trucks and record what is being loaded in our warehouse management system.

  • Use RF-based terminals to locate, drop and put away product properly so that it is properly rotated.

  • Identify any pallets that need to be restacked, lower them and restack them.

Knowledge, Skills, & Abilities

  • Ability to deliver information in a clear and concise manner to fellow team members and customers

  • Passion for all WFM policies and procedures and thorough product knowledge

  • Meets all customer service expectations and standards in all interactions with customers, vendors and fellow team members

  • High attention to detail and thoroughness in approach with all paperwork

  • Basic working knowledge of computers and software

  • Proper use of knives, personal protective equipment, forklift, pallet jacks, hand trucks, six wheel carts, baler and all other equipment used during preparation and clean up within department and store

  • Ability to work well with others, self-motivated and capable of working independently with little supervision. Able to work a flexible schedule based on the needs of the Distribution Center, including nights, weekends and holidays as required

Desired Work Experiences

  • Warehouse experience preferred

  • Must be at least 18 years of age

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Who are we? Well, we seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Add to that the excitement and fun we bring to shopping for groceries, and you start to get a sense of what we’re all about. Oh yeah, we’re a mission-driven company too.

Whole Foods Market attracts people who are passionate - about great food, about the communities they live in, about how we treat our planet and our fellow humans - and who want to bring their passion into the workplace and make a difference.

Learn more about careers at Whole Foods Market here ( !

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