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Monarch Casino & Resort, Inc. HR Representative in RENO, Nevada

The Atlantis Casino Resort Spa, Northern Nevada's #1 Destination Resort, has an outstanding opportunity to begin a career in the Human Resources field.

We are looking for a qualified HR Representative to ensure excellent guest service for applicants and incoming new team members!

Hours: Monday – Friday (8:00am to 5:00pm)

Must be bilingual in Spanish

Key Responsibilities

  • Perform preliminary screening to walk-in applicants and check backs

  • Maintain all Open Recruitment Job Postings Listing /and updates bulletin boards on property

  • Oversee front desk/lobby area, and ensure area is clean and organized

  • Greet team members or applicants that enter into the HR office

  • Handle all incoming phone calls and transfer calls as needed using correct greeting and telephone etiquette.

  • Provide Assistance with applicants/Team members on computer Kiosks

  • Answer any general HR questions and direct if necessary to HR Management

  • Provides high level customer service to all team members and leaders

  • Assist with initial new hire processing

  • Check in scheduled interviews or any other appointments

  • Check voice mail messages (8 a.m. & 2pm) and follow up with all messages left

  • Support front office Walk-In applicants regarding career inquires or support with basic online application process

  • Ability to maintain composure and display a positive attitude at all times

  • Assist Team Members with clearance exit interview forms

Additional responsibilities

  • Maintain a supply of All HR forms

  • Assemble orientation packets (English & Spanish)

  • New Hire /Wardrobe Packets (Onboard) assemble and deliver

  • Orientation setup and Breakdown

  • Retrieve and distribute mail daily

  • Submit paycheck information and employment verifications upon Team Member request

  • Completes all Front Office responsibilities with attention to detail and accuracy

  • Special Projects as assigned

Onboarding Responsibilities

Responsible for all onboard life cycle: Pre-employment, Post-acceptance to Hired/Start. The HR Rep will work closely with HR Coordinator, L&D Manager, Recruitment, and Hiring Management to ensure successful onboard clearance with incoming Atlantis Team Members.

  • Responsible for email and message correspondence for all upcoming New Hires in process: (Pre-employment, mid stage processing to final Onboard/New Hire Orientation.

  • Responsible for drug test reports and evaluations. Audit all invoice/billing from Lab Corp to cross reference drug test orders against invoices.

  • Responsible for all backgrounds checks: (Current process – confirms if request is needed, check position, background checks submitted through website. Review all billing/invoices to ensure billing statements reflect accuracy with background orders.

  • Support Talent & Recruitment Manager with requested onboard tracking or other onboard or recruitment reports.

  • High School Degree (G.E.D) or Associates Degree.

  • Ideal applicant will have experience using various ATS/Onboard/ or HRIS systems. Preferred iCIMS.

  • Highly ethical and discreet, with ability to maintain confidentiality.

  • Provide exceptional guest service and telephone etiquette in alignment with Atlantis Casino Resort standards.

  • Successfully and professionally react to unplanned developments, ability to handle multiple projects/tasks effectively.

  • Be comfortable fast-paced environment.

  • Have interpersonal skills to deal effectively with all business contacts.

  • Professional appearance and demeanor.

  • Proficiency using the Microsoft Office Suite (Outlook, Excel and Word).

  • Previous experience working in Hotel/Casino Hospitality industry and or similar related field a plus.

  • Bilingual in Spanish

Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

+ + Comprehensive benefits (medical, dental, vision, supplemental coverage)

  • 401K retirement savings plan + discretionary match

  • Team Member Referral Bonus

  • Education Tuition Reimbursement Program

  • Scholarship Opportunity

  • Paid Vacation

  • Holiday Pay

  • Relocation Assistance

  • Recreation /Fitness Discounts

  • Weekly Resort Prizes

  • Career Development and Training Workshops

  • FREE daily meal

  • Internal Advancement

ID: 2021-15317

External Company Name: Atlantis Casino Resort & Spa

External Company URL:

Street: 3800 S. VIRGINIA ST.