Monarch Casino & Resort, Inc. HR Representative in RENO, Nevada
The Atlantis Casino Resort Spa, Northern Nevada's #1 Destination Resort, has an outstanding opportunity to begin a career in the Human Resources field.
We are looking for a qualified HR Representative to ensure excellent guest service for applicants and incoming new team members!
Hours: Monday – Friday (8:00am to 5:00pm)
Must be bilingual in Spanish
Perform preliminary screening to walk-in applicants and check backs
Maintain all Open Recruitment Job Postings Listing /and updates bulletin boards on property
Oversee front desk/lobby area, and ensure area is clean and organized
Greet team members or applicants that enter into the HR office
Handle all incoming phone calls and transfer calls as needed using correct greeting and telephone etiquette.
Provide Assistance with applicants/Team members on computer Kiosks
Answer any general HR questions and direct if necessary to HR Management
Provides high level customer service to all team members and leaders
Assist with initial new hire processing
Check in scheduled interviews or any other appointments
Check voice mail messages (8 a.m. & 2pm) and follow up with all messages left
Support front office Walk-In applicants regarding career inquires or support with basic online application process
Ability to maintain composure and display a positive attitude at all times
Assist Team Members with clearance exit interview forms
Maintain a supply of All HR forms
Assemble orientation packets (English & Spanish)
New Hire /Wardrobe Packets (Onboard) assemble and deliver
Orientation setup and Breakdown
Retrieve and distribute mail daily
Submit paycheck information and employment verifications upon Team Member request
Completes all Front Office responsibilities with attention to detail and accuracy
Special Projects as assigned
Responsible for all onboard life cycle: Pre-employment, Post-acceptance to Hired/Start. The HR Rep will work closely with HR Coordinator, L&D Manager, Recruitment, and Hiring Management to ensure successful onboard clearance with incoming Atlantis Team Members.
Responsible for email and message correspondence for all upcoming New Hires in process: (Pre-employment, mid stage processing to final Onboard/New Hire Orientation.
Responsible for drug test reports and evaluations. Audit all invoice/billing from Lab Corp to cross reference drug test orders against invoices.
Responsible for all backgrounds checks: (Current process – confirms if request is needed, check position, background checks submitted through website. Review all billing/invoices to ensure billing statements reflect accuracy with background orders.
Support Talent & Recruitment Manager with requested onboard tracking or other onboard or recruitment reports.
High School Degree (G.E.D) or Associates Degree.
Ideal applicant will have experience using various ATS/Onboard/ or HRIS systems. Preferred iCIMS.
Highly ethical and discreet, with ability to maintain confidentiality.
Provide exceptional guest service and telephone etiquette in alignment with Atlantis Casino Resort standards.
Successfully and professionally react to unplanned developments, ability to handle multiple projects/tasks effectively.
Be comfortable fast-paced environment.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Proficiency using the Microsoft Office Suite (Outlook, Excel and Word).
Previous experience working in Hotel/Casino Hospitality industry and or similar related field a plus.
Bilingual in Spanish
Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:
+ + Comprehensive benefits (medical, dental, vision, supplemental coverage)
401K retirement savings plan + discretionary match
Team Member Referral Bonus
Education Tuition Reimbursement Program
Recreation /Fitness Discounts
Weekly Resort Prizes
Career Development and Training Workshops
FREE daily meal
External Company Name: Atlantis Casino Resort & Spa
External Company URL: www.atlantiscasino.com
Street: 3800 S. VIRGINIA ST.