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Google Account Strategist Manager, Mid-Market Sales, Google Customer Solutions in Redwood City, California

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.

  • 6 years of sales experience in technology, advertising and/or internet, growing a market.

  • Experience leading a sales team or coaching, mentoring, and developing sellers.

Preferred qualifications:

  • MBA degree.

  • Experience in digital marketing with platforms, agencies and partners.

  • Experience in building relationships with internal and external stakeholders. Ability to influence team members and manage stakeholders.

  • Demonstrate diverse cultural understanding and be comfortable working with global teams. Deep knowledge of digital media.

  • Excellent analytical, problem-solving and people management skills.

As an Account Strategist Manager, you'll lead and coach a high-performing account strategist team to use consultative sales skills to understand our advertisers' needs and deliver measurable solutions that grow their businesses. You will also work with the Head of Mid-Market Sales to set strategic objectives and run the day-to-day operations for the business. You will need to willingly help your teams and take initiative to partner directly with clients to deliver the most advanced solutions Google can offer. You are an excellent communicator with a proven ability to train and motivate a large team, and you take an analytical approach to sales management.

Google Customer Solutions sales teams are trusted advisors who maintain a relentless focus on customer success by bringing the best Google has to offer. You will work as a team with a wide variety of advertisers to deliver the optimal advertising solution for every partner. Your knowledge of digital advertising landscape and online media, combined with your business skills and analytical abilities, shapes how the accounts in the program will grow. Engaging with executives on the client side, you will help the Account Strategists set the vision and the strategy for our clients and how they can grow and transform their businesses.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

  • Lead the management, operations, training, coaching and support of a team of Mid-Market Account Strategists, to ensure improved business growth, high client satisfaction, and enhanced portfolio health.

  • Work with the Head of Mid-Market Sales to ensure the highest level of collaboration between the Lead Account Strategists and Account Strategists, and align on global Google Customer Solutions priorities.

  • Strengthen client relations through key C-level and B-level meetings and speaking engagements.

  • Deliver business growth, engagement, and client satisfaction goals for a portfolio of Google Customer Solutions clients in your assigned market. Work with the Account Strategist to build and actively manage an effective long-term client planning process with their clients.

  • Define the future of deep client interaction (automation, 1st-party data, customer lifetime value/Deep CRM analysis, CRM integrations, etc.) and help develop the necessary infrastructure and processes.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy (https://careers.google.com/eeo/) and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

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