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VSP Labs, Inc. DBA VSP Global Optician / Optical Administrator (Part Time) - Redmond, WA in Redmond, Washington

Optician / Optical Administrator (Part Time) - Redmond, WA Date: Jun 5, 2021 Req ID: 41368 Remote Position: No Country: US Line of Business: VSP Retail Division: Onsite Clinics VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we're all focused on a singular mission: to help people see. Learn more by visiting General SummaryThe basic function of the Optical Associate, Optician is to attract and retain customers by delivering exceptional customer service, fosters customer retention, and promotes outstanding associate/doctor satisfaction.Essential FunctionsDrive profitable store sales by fostering a customer care culture through practicing and use of effective retail sales skills utilizing the Total Customer Experience ModelDevelops professional business relationships with other Associates, Host, and DoctorsFills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, to include but not limited to the following:Utilizing optical prescription, evaluates prescription in conjunction with customer's visual requirementsRecommends specific lenses, lens coatings, and frames to suit customer needsAssists customers in the selection of frames and coordinates frames with optical measurements and prescriptionConducts measurements of the bridge and eye size, temple length, vertex distance, pupillary distance and optical centers using appropriate toolsEnsures high quality through accurate measurements, correct pricing, and realistic delivery time quotesMaximize Managed Vision Care relationships and sales opportunities as measured by:Effective plan administration and local serviceImprovements in average transactionLocally initiated plansAssist with the timely implementation of approved Marketing programs by the execution of marketing programs and initiativesEnsure positive and productive host relationships through Host participation, support, and satisfaction measured by Patient Satisfaction SurveysOther duties as assigned by Optical Manager and other AssociatesJob SpecificationsTypically has the following skills or abilities:If Required by State: Applicable State licensure or certification by a nationally-recognized optician association as an opticianAbility to sell through the use of sales skills and accountability for sales resultsExperience and results with a retail or customer service establishmentAbility to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationshipsSuccess in-store merchandising and attention to detailMinimum of 1-2 years of experience in a related fieldExperience with personal computers preferredPreferred SkillsCustomer servicePrevious optical preferred but not requiredExperience in sales a plusProficiency in Microsoft OfficeWorking Conditions / Physical DemandsThe working environment is generally favorable, lighting and temperature are adequate, and there are no hazardous or unplea