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Coborn's, Incorporated Guest Service Representative in Ramsey, Minnesota

Description We are hiring for an enthusiastic and friendly Guest Services Representative who is passionate about providing remarkable guest service at the Guest Service Counter by offering convenient, specialty products and services not offered by traditional grocery retailers (i.e. Money Orders, Western Union, Dry Cleaning, Postage, etc.). The Guest Services Representative is responsible for upholding Coborn's high standard of service by supporting the front-end, as well as the remainder of the store, through cashier interventions, transaction reversals/corrections, and other unique transactions (i.e. returns, coupon refunds, exchanges, etc.). A day in the life of the Guest Service Representative may include any combination of the below duties (and more!): Maintain a Say Yes to the Guest attitude by providing remarkable guest service. Perform all front-end functions including, but not limited to: cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc. Assist guests with returned merchandise, overrings, and overcharges. Conduct cashier accuracy audits. Provide low-level troubleshooting and/or inform store management of problem areas, including: pricing, equipment breakdowns, service levels and standards, personnel problems, etc. Provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, and pushing carts. Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence. The ideal candidate for this position: has previous guest service and cashiering experience; is a self-motivated and enthusiastic people person who is a guest service rock star; has excellent communication skills; has the ability to efficiently and accurately operate multiple POS systems and accurately handle all forms of payment transactions; and is excellent with multi-tasking Must be able to work every other weekend and rotating holidays. Must be able to work a wide variety of shifts based on guest and location needs. This position provides remarkable opportunities for growth including becoming a Guest Services Manager (Assistant Front End Manager), Senior Guest Services Manager (Customer Service Manager or Front End Department Manager), or another retail leadership position. At Coborn's, Inc. we go all out to Be Remarkable. Our culture celebrates employee ideas and encourages creative innovations. We're growing, learning, and overflowing with energy. In a dynamic atmosphere that welcomes diversity, we are investing in our employees, along with the growth of our company. Join our grocery teams and connect with guests in a fast-paced retail position with advancement opportunities where you are encouraged to shine as you use your guest service skills. If you're friendly and dependable and you like to work with terrific guests, we'd love to talk about an opportunity on our team. Coborn's, Inc. is a fast-growing employee-owned grocery retailer located in the Midwest. Our grocery store formats include Coborn's, Cash Wise, Marketplace Foods, Hornbacher's, and we offer unique online grocery home delivery services through our CobornsDelivers and Cash Wise Delivers locations. Coborn's, Inc. also owns and operates liquor stores under the Coborn's Liquor, Cash Wise Liquor and Captain Jack's brands. Additionally, our fuel and convenience division, in-house grocery warehouse and distribution center, in-house Central Bakery, and Tops Cleaners are significant assets to our operations. We also have a handful of other retail entities in the markets where the fit is right: Little Dukes, Holiday Stationstores, Ace Hardware, Caribou Coffee, Dunn Bros Coffee, Subway and Erbert and Gerbert's. Our remarkable employees strive to inspire happiness, healthy living and simplicity one guest at a time. With a vibr

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