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WakeMed Health & Hospitals Patient Accts Representative - Primary Care, North in Raleigh, North Carolina

Patient Accts Representative - Primary Care, North

  • Job ID:


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  • Campus:

WakeMed North

  • Department:

Primary Care-North - 70_8627

  • Shift:




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About WakeMed:

Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the health and well-being of our community by providing outstanding, compassionate, patient- and family-centered care to all. The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added value to the communities we serve. WakeMed is a leader in cardiac and vascular care, women’s and children’s services, emergency medicine and trauma care, physical rehabilitation, orthopaedics and neurosciences. Specialty facilities include the WakeMed Heart Center, Children’s Hospital, Women’s Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children’s Emergency Departments and a Level 1 Trauma Center. WakeMed’s team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the more than 300 physicians employed by WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit

As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that promotes the valuing of differences, respect for people and cooperativeness among our diverse workforce. WakeMed does not discriminate against any employee or applicant in any terms or conditions of employment. All applicants/employees are considered for employment, transfer, promotion or training without regard to race, religion, color, gender, gender identity/expression, genetics, sexual orientation, age, pregnancy, national origin, disability or veteran status.

Position Information:

The Patient Accounts Representative is responsible for the check in and out process of patients presenting for medical appointments. Position is responsible for entering and verifying identified data into the electronic medical record to ensure accuracy. Ensures patients receive exceptional customer service, answers patient calls, completes scheduling duties and complete insurance verification. Understands the needs of the organization and supports the missions, values and management of WakeMed Physician Practices.

Experience Requirements:

1 Year Healthcare Required

Education Required:

High School Diploma or Equivalent Required - And Associate's Degree Business Administration Or Associate's Degree Related Field Preferred

Licensure/Certification Requirements:

Not Applicable

Hours of Work:

M-TH 8am-5pm; Friday 6:30am-3pm or M-TH: 10am-7pm; Friday 6:30am-3pm

Weekend Requirements:

No Weekends

Call Requirements: