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Golden Tech Systems Inc. MES IT Business Analyst in Raleigh, North Carolina

Company Overview

GoldenTech is a systems integrator firm, focusing on solving complex problems in the areas of DevOps, Cloud and Cyber domains. In addition to offering Cloud based solutions that span Azure, AWS, and Google platforms, GoldenTech also provides cyber security solutions to help our customers from threats. We also provide full stack development on the .NET, J2EE platforms, and harness the synergy between DevSecOps and Agile to deliver solutions faster and on-time. GoldenTech prides ourselves in our ability to exceed in customer satisfaction thereby leading the way to continued customer engagement. Finally, we provide a platform to our workforce and empower them to meet our customers? mission, while succeeding in their career goals. In addition to providing best in class solutions to our Fortune 150 clients and state agencies?since 2007, GoldenTech proudly serves our armed services by working with the US Navy and the US Airforce.

REQUIRED qualifications (min 7 years)

  • Experience working in a fast-paced (preferably Agile) IT environment

  • Experience documenting system documentation, requirements, and release notes

  • Jira, SharePoint, Visio

  • Excellent communication skills, both verbal and written

  • Experience documenting communications, minutes, agendas, and presentations for stakeholder groups

  • Experience translating technical information into clear, concise documents to be used by technical and non-technical personnel

**The following are HIGHLY DESIRED skills:

  • Experience documenting status reports, standard operating procedures (SOP), policies and procedures, CMS documentation related to MMIS Certification

  • Experience working in Medicaid, Health IT, Health Insurance environment

  • State government experience

Job summary

GoldenTech Systems is seeking an IT Business Analyst (ITBA) to support business process analysis and requirements gathering for various Departmental Information Technology systems within the Medicaid Enterprise within the NC Department of Health and Human Services (DHHS).

The IT Business Analyst will support the business process analysis and requirements gathering to ensure effective implementation of Technology systems supporting the Medicaid Enterprise Systems. The support will involve the development and documentation regarding various Departmental Information Technology systems for the primary business functions for Medicaid. This documentation will support a wide range of objectives that include user guides, CMS certification, enterprise architecture and procurement. While some of this documentation will be highly technical, most of the documentation must be written for consumption by both technical and non-technical audiences.

A key function of this role will be the collection of technical specifications that must consolidated into cohesive documentation that is both accurate and easy to understand.

  • Identify and document business processes and data flows

  • Identify and document detailed business requirements related to the business processes

  • Document gap analysis, and assist with the development of project artifacts including test plans

  • Support the development of the procurement documents including the RFP

  • Coordinate necessary meetings to determine business requirements

  • Additional tasks are documenting the requirements traceability and participating in user acceptance testing.

Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

Description :

  • Collect documentation requirements from business and technical staff.

  • Collaborate with technical staff to consolidate and interpret technical information.

  • Plan, design, research, write and edit a range of documents including; user guides, manuals, statements of work, training materials, policies, proposals, etc.

  • Edit written documentation from IT staff to create unified and consistent documentation.

  • Develop an understanding of the business functions and systems in support of articulating the objectives within the associated documentation.

  • Coordinate and meet with various teams, vendors, and stakeholders to support the gathering, analysis and finalization of information that will be used for associated documentation.

Benefits and Perks

  • Golden Tech offers a comprehensive benefits package: This includes healthcare, paid time off, retirement savings plans, Life/AD, dental, vision plans.

  • Golden Tech believes 'best ideas win'. Our management is always open to learn new ideas and ways in which we can help give our workforce a 'solid platform' for growth