USACares Jobs

Job Information

Randstad Loan Processor/Underwriter Assistant in Raleigh, North Carolina

Loan Processor/Underwriter Assistant

job details:

  • location:Raleigh, NC

  • salary:$16 - $18 per hour

  • date posted:Friday, May 22, 2020

  • experience:4 Years

  • job type:Contract

  • industry:Professional, Scientific, and Technical Services

  • reference:486756

  • questions:704.972.3770.

job description

Loan Processor/Underwriter Assistant

job summary:

Randstad Professionals have an excellent opportunity with a Major Financial Institution in the Raleigh area

This position is with Home Mortgage department and experience with consumer loan and/or lending titles is preferred.

A successful candidate will have the following:

  • 2 years title curative, title examination, or title underwriting experience.

  • Proven success in problem analysis and resolution.

  • Strong focus, attention to detail and accuracy.

  • Strong organizational skills; ability to multitask and work in a deadline driven environment.

  • Ability to work effectively in a team environment.

  • Strong verbal and written communications skills.

  • Prior experience reading, understanding, interpreting, and researching documents, e.g. loan origination, legal, or real estate documents.

  • Prior experience managing a pipeline of work from assignment to completion with attention to detail under tight deadlines.

  • Demonstrated understanding of the importance of compliance and adherence to business and regulatory policies.

  • Strong computer skills including Microsoft Office.

location: Raleigh, North Carolina

job type: Contract

salary: $16 - 18 per hour

work hours: 8 to 5

education: Associate's degree

experience: 4 Years

responsibilities:

Responsibilities:

  • Responds to and researches and resolves escalated inquiries and complaints requiring special handling and that may have been forwarded by mgmt committee members, agencies, and/or senior business leaders.

  • This may include a review of in-process, closed or cancelled single loan/credit exceptions, applications, claims, files and/or on-line transactions, etc., individually or in aggregate, to determine if processes and documentation are in compliance with internal company requirements, contractual terms/conditions, insurer guidelines, investor requirements and/or government regulations or to perform remediation activities.

  • Functions evaluated may cover one or more of the following areas: underwriting, regulatory compliance, fraud, fair lending, and servicing.

  • Performs intake to determine appropriate course of action, conducting investigative steps to fully identify the issues, researching product information, terms, conditions, contracts, etc., creating correspondence as needed, processing complex and/or corrective transactions on-line (including monetary and non-monetary actions).

  • Communicates with others (including customers, merchants, clients, executives, agencies, regulators, bankers) to ensure resolution/negotiation of sensitive and/or time-critical matters.

  • May serve as an intermediary to resolve disputed matters; negotiates and enacts settlements.

  • Recommend standards, policies, and/or procedures to correct deficiencies.

  • Ensures identified risks and/or problems are clearly documented.

  • Has similar authorities as first tier supervisors to make override decisions; refers recommendations exceeding authority levels and/or items unable to meet resolution to management for review.

  • Other duties may include: project work to identify/implement process improvements, performance of ongoing reviews as needed.

  • May generate reports and summarize results.

  • Typically performs team leadership and provides work direction.

  • 4+ years experience with customer contact in financial services environment or 3+ years experience in one or more of the following: operations, underwriting, or quality assurance.

qualifications:

If Qualified please respond with resume attached in MS Word format and email to ben.barnard@randstadusa.com to discuss further

Click To Apply

skills: Customer Service, Underwriting, Mortgage Underwriting, Banking Operations

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

DirectEmployers