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Kforce Business Analyst in Raleigh, North Carolina

Kforce has a client in search of a Business Analyst in Raleigh, NC.Summary:Enterprise Team Member Mobility is seeking a Technical writer/Business System Consultant (BSC 5). This role will be on design and delivery of complex solutions and systems in support of the -Unified Communication - Mobility- initiative and focus on the documentation part of the project. The role will require an ability to work with various resources such as technical leads, engineers, Security teams, security and infrastructure architects, business analysts, system analysts, DBAs and other cross-department teams to document business requirements and other highly technical documents for Skype Mobile deployment to all iDevices and Android devices in the enterprise.Resource part of -Unified Communication - Mobility- project:This resource will document a typical MAM deployment of Microsoft Skype Mobile via Microsoft Intune, produce documentation of all technical, operational, user and support guides needed for the new platform (both Microsoft Intune and Skype Mobile)Key Tasks:

  • Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems

  • Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements

  • Works with user groups to provide training, resolve questions, assess user needs, and recommend changes

  • Prepares specifications for system changes

  • Recommends and initiates systems testing

  • Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies

  • Provides direction and guidance to less experienced staff

  • 7 years of experience in business systems analysis and/or design

  • Experience with the documenting mobile technology or processes associated with mobility engineering

Desired qualifications:

  • Good verbal, written, and interpersonal communication skills

  • Cursory Knowledge and understanding of mobile engineering and processes

  • Cursory knowledge and understanding of Mobile Application management, patching, including implementation, maintenance, patching, health checks, capacity planning, penetration tests, etc.

  • Cursory knowledge and understanding of new technologies evaluation and assessment

  • Must be able to work independently as a sole contributor

  • Knowledge and understanding of financial services industry

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours