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ANOTHER SOURCE INC Operations Center Technician in Quincy, Washington

Operations Center TechnicianID9897Job LocationsUS-WA-QuincyCategoryTechnical SupportCompanySabey CorporationAt a glanceDo you consider yourself aself-starter with excellent interpersonal and communication skills? Sabey is hiring anOperations Center Technician to join their team in Quincy, WA.In this role, you will be working 12 hr shifts in a condensed work week! This opportunity is perfect if you are interested inCustomer, Network, and Data Center Facility support and have a flexible schedule. Learn more and apply today!Description: What you'll be doingAnother Source's client, SabeyData Centers, is recruiting an Operations Center Technician to join their Sabey Data Centers team inQuincy, WA.Here's a little about Sabey Corporation and the position they are recruiting for:In this role you will be working a12 hourshift, alternating, Sunday-Tuesdayfrom8pm-8am one week and then Sunday-Wednesday from 8pm-8am the following week.Sabey Corporation is a 45 year-old privately held Seattle based full-service commercial real estate company with an outstanding reputation. The Company is primarily engaged in data center, office, and industrial property development, construction and operations with ownership in the Pacific Northwest and on the east coast.Sabey Data Centers is one of the oldest and largest privately-owned multi-tenant data center owner/developer/operators in the world. Being privately-owned may mean that ours is never a household name, but to us, it means a complete focus on building value by serving one customer at a time.Take a closer look at Sabey Data Centers: position will be responsible for Customer, Network and Data Center Facility support for all Sabey Data Center Operations. This role operates in a 24/7 environmentwhich requires flexibility to work any shift.The individual will be a self-starter and must demonstrate excellent interpersonal and communication skills.PRINCIPAL ACCOUNTABILITIESResponsively interact with customers and internal stakeholders.Uses monitoring applications in conjunction with ticketing systems to support customers and data center operations teamsContinual observation and monitoring of data center and network systems.Conduct triage and provide Level 1 support for trouble calls.Manage and document facilities work orders and customer service requests.Monitor maintenance activities and provide notifications.Develop and maintain project work plans and schedules for small projects and multiple concurrent projects.Provide support for a variety of projects within the Data Center.Develop and maintain operational process and procedures.Follow documented processes and procedures and suggest changes and improvements.Perform remote hands services for Sabey customersEmbody Sabey core valuesEnsure operations center meets or exceeds goals and objectives.Drive opportunities for operation center to provide additional services for external and internal customers ESSENTIAL FUNCTIONSAbility to lift up to 80 pounds and operate a variety of hand and power toolsAbility to interface with technology and operate a computerAbility to work flexible support hours, overtime, nights, and weekendsMINIMUM QUALIFICATIONSHigh School Diploma or GEDSome background in ITMINIMUM COMPETENCIESProficiency with Microsoft Suite, Microsoft Project,and VisioAdvanced knowledge of the English language - excellent written and verbal comprehension and expressionAbility to work independently and on a teamWorking knowledge of IT and networksSabey offers highly competitive wages based on education and work experience. We also offer a competitive benef