IBM OTC Analyst in Quezon City, Philippines
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.
Your Role and Responsibilities
Role: OTC Analyst
Location: UP Ayala Technohub, Commonwealth, Quezon City
As an OTC Analyst Analyst, you'll be able to do the following tasks/function:
You will cover the end to end cycle of order to cash - from purchase order/Service request receipt up to the resolution of post-shipment issues raised by the customer. The role requires high coordination, time management and multi-tasking skills.
You will serve as liaison between the client and the client's customers
Reviews purchase orders and contracts in compliance to the global process and/or country specific requirements
You will be responsible for maintaining the customer master data - creation, amendments and deletion.
You support reporting requests (scheduled and ad hoc) and provide requested order information to the client and client's customer such as order ETA, shipment status and invoice related-queries
This role will let you improve your Finance and Accounting skills and business knowledge to directly contribute to the delivery of Key Performance Indicator (KPI) which measures how the activities are based on agreed targets.
You will have the opportunity to support continuous improvement initiative, provide training, education to junior team members, learn new process from the client or third party, and understand Exception, create DTP & Amend DTP with updates.
Required Technical and Professional Expertise
Good working knowledge of Accounting concepts, specifically Accounts Receivables (AR)
Understanding of the cash application and Accounts Receivable management reporting concepts
Ability to manage volume of accounts and work independently.
Ability to work independently, prioritize tasks, manage multiple priorities and tight deadlines
Able to do research on bank variances, system errors and other straight forward inquiries
Excellent follow up, negotiation, and trouble-shooting skills
Good relationship-building skills and should be a Team Player
Knowledgable on Microsoft Excel and Word
Accounting experience of at least one (1) year
Must have worked in a BPO or similar fast-paced setting
Excellent Communication skills - oral and written, ability to take control of a call with excellent negotiation and follow up skills
Preferred Technical and Professional Expertise
Knowledgeable in AR reporting is an advantage
At least 1 year relevant work experience
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBMIBM is the largest technology and consulting employer in the world, serving clients in 170 countries. In this new era of Cognitive Business, we're reshaping the future of health, education, fashion, travel, green energy, and more, using groundbreaking cognitive solutions, cloud computing technology, and quantum computing.
Imagine what you can do at IBM.
IBM's greatest invention is the IBMer. As an IBMer, you'll collaborate with outstanding, insightful professionals in an environment that cultivates creativity, and individuality. You will be part of an innovative team that strives to make the world work better and you will also have an opportunity to help our clients visualize a future that may not yet exist. Join us as we make the most of these existing times and discover what you can make as of this moment.
About IBMSince establishing its presence in the Philippines in 1937, IBM has evolved to be a leading cognitive solutions and cloud platform company that demonstrates the power of innovation, data and expertise to improve business and society. With 25 consecutive years of patent leadership, IBM Research is the world's largest corporate research organization with more than 3,000 researchers in 12 labs located across 6 continents.
Our organization is comprised of the following subsidiaries:
IBM Philippines, Inc.
- Leading supplier of information technology hardware, software, & services in the country.
IBM Solutions Delivery, Inc.
- Provides IT expertise, delivering world-class technology services and business solutions.
IBM Business Services
- Foremost provider of Business
Transformation Outsourcing for HR, F&A and Supply Chain Management services.
Culture at IBM
IBM has a long-standing commitment to diversity and inclusion, recognizing the unique value and skills every individual brings to the workplace. Here, you'll get a chance to be in a diverse global team where being yourself and supporting others is part of everyday lives. We at IBM believe that innovation comes from seeking out and inspiring collaboration in all dimensions. Consciously building inclusive teams and encouraging diversity of ideas helps us make the greatest impact for our clients, our colleagues, and the world.
IBM impacts everything, everywhere. We change lives, businesses and nations, every day in every industry in every country in the world. We differentiate ourselves from our competitors by offering you to join not only a big company, but also a bigger cause.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.