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Livongo Contract Specialist in Purchase, New York

The Opportunity

Teladoc Health is transforming how people access and experience healthcare. Recognized as the world leader in virtual care, we are partnering with over a thousand clients to serve hundreds of thousands (soon millions!) of people living with chronic conditions every day. Teladoc Health offers a whole person virtual care platform that empowers all people everywhere to live their healthiest lives by transforming the healthcare experience, from acute and primary care to chronic care, mental health, and specialty care. Our team of data scientists aggregate and interpret substantial amounts of health data and information to create actionable, personalized, and timely health signals for our members. This approach delivers better clinical and financial outcomes while creating a different and better healthcare experience for people everywhere.

As a member of the Contracts Management Team within Legal, the Contract Specialist is responsible for the successful review, drafting, negotiation, and management of contracts within assigned Client segments and charged with the day-to-day administration of selected contracts, amendments, and related documents.


  • Operating within established guidelines and with supervision, prepare and revise various contracts, amendments, and related documents. Prepare and/or evaluate supporting analyses as requested. Make recommendations to Commercial Leadership for improving processes, relationships, and profitability. Responsible for reviewing contract documents for compliance with Teladoc standards, laws, regulations, and profitability guidelines

  • Review with and obtain approval from Legal Counsel on unique and nonstandard legal terms in client contracts

  • Work with Legal Counsel to update and finalize client contract templates

  • Ensure that client contract documents flow through defined contracts management processes in a timely and accurate manner. Ensure contract terms are appropriately communicated to internal business partners. Ensure pricing and terms are captured accurately in contract management systems

  • Develop appropriate relationships and communication with internal business partners to ensure that client contracts are constructed to support Teladoc strategy, profitability goals, and with consideration for functional operations

  • Develop and maintain appropriate contract management documents and tools, including but not limited to contract request status reports, contract summary reports, and expiration reports. Deliver ad hoc reports and analyses as requested. Maintain complete, accurate, and up-to-date contract records and audit trails as required

  • Develop and master familiarity with the information systems utilized within the Company (i.e. Salesforce, SharePoint, Microsoft Teams, Apttus)

  • Perform other related responsibilities as assigned

Candidate Profile

  • Strong computer skills including Microsoft Word, Excel, and PowerPoint is required. Expert document redline experience required. Familiarity with Contract Management software platforms is also desirable, but not required

  • Demonstrated business integrity and ability to ensure deadlines are met, including re-establishing priorities as necessary

  • Excellent organizational, written, and oral communication skills

  • Proven ability to work well and collaboratively with multiple internal business partners or departments to ensure goals are achieved

  • 1-3 years of relevant contracting & negotiation experience in the healthcare industry required

  • Bachelor’s Degree from an accredited university required. J.D. and/or MBA very desirable, but not required

Why Join Teladoc Health?

A New Category in Healthcare :  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE :  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion :  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation :  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. 

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy (including breastfeeding – we have a mother’s room in both our offices). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.