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Educational Testing Service Research User Specialist, Personalized Learning and Assessment in Princeton, New Jersey

Job Descriptions:

Join us and design the next generation of innovative assessment and learning solutions!

ETS’s Research & Development division is seeking a creative and innovative individual to serve as User Experience Researcher in the Personalized Learning and Assessment (PLA) research laboratory, one of three inaugural ETS research laboratories. The market-focused individual will support the prototyping of adaptive and personalized capabilities with compelling user interfaces and experiences. Prototypes will be built on a foundation of learning and cognitive science principles that leverage interactive task design, machine learning, and data sciences to be integrated in various teaching, learning, and assessment solutions.

Position Summary:

The successful candidate will (a) understand target market and user segments and how to identify users from both (b) engage with users in interviews, observations, focus groups and other data collection activities to understand their needs and lead the UI/UX aspects of user experience research and associated interface design, wireframing, and documentation for engaging, interactive, and innovative capabilities, (b) serve as design lead for small interdisciplinary agile teams focused on producing user-informed functional prototypes that could be tested in target markets, and (c) collaborate with both internal and external colleagues and consultants to ensure on-time completion of project goals.


  • Apply learning science principles, learning design principles, and user-centered research to prototypes and product concepts developed in the Language Learning Teaching and Assessment Lab.

  • Engage with users of target market and user segments to conduct visioning activities, needs assessments, validation of problem statements, and ongoing testing through the development lifecycle.

  • Develop assessment-for-learning models and support the application of these models to the development of prototypes and product concepts.

  • Work with research scientists, engineers, software developers, and product owners in agile teams to support the efficient and effective development of product concepts and prototypes.

  • Conduct applied research on the intersection between best practice pedagogical principles and the practical needs of educators and learners to connect theory and practice and apply this research to the development of technology-enhanced solutions.

  • Communicate findings from research and development efforts with broad audiences.

Required Experience:

Education, Certifications, or Special Licenses:

  • A Masters or PhD in learning engineering, design, instructional design, or related area

Relevant Years of Experience:

  • At least 6 years of experience applying learning science and design principles to the development of technology enhanced teaching and learning solutions.

Other Requirements:

  • Experience engaging with target market and user segments to understand their needs and aligning solutions with those needs

  • Ability to work collaboratively and effectively in agile teams

  • Ability to work collaboratively and effectively with cross-divisional stakeholder groups

  • Strong oral and written communication skills

EDUCATIONAL TESTING SERVICE is an Equal Opportunity and Affirmative Action Employer of Women and Minorities.

EDUCATIONAL TESTING SERVICE is an Equal Opportunity and Affirmative Action Employer of protected Veterans and Individuals with Disabilities.

EDUCATIONAL TESTING SERVICE is a Drug-free workplace.

Keyword: education,research,assessment,learning,instructional design,language learning,psychology. artificial intelligence

From: Educational Testing Service