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Canton-Potsdam Hospital Patient Registration Clerk in Potsdam, New York

Hospital professional will be responsible for the comprehensive servicing of patients with a focus on the critical aspects of patient registration including making an empathetic first impression, soliciting personal health information, answering sensitive patient questions/concerns, insurance verification, co-payments scheduling and pre access for the entire hospital. Individual will also share work in the hospitals telephone switchboard.

  1. Registration for all areas of hospital Insurance verification, errors, and co pays and account payments, financial counseling.

  2. Switchboard coverage, alarm activations, paging and answering service.

  3. Scheduling, authorization verification, pre insurance, accuracy, errors and co-pay collections in pre access area.

  4. Provide excellent customer service to our patients and visitors.

  5. Meets and abides by Mission, Vision & Values.

  6. Other duties as deemed necessary.


ID: 2020-6402

Shift: 7.5 Hour

Shift Details: 7.5Hr: Variable Shifts

External Company Name: St. Lawrence Health System

External Company URL:

Name: CPH Main Campus

Required Level: High School Diploma or Equivalent

Preferred Level: Associate's Degree

Licensure / Certification (Text Only): Preferred: Medical Clerical Certification.

Preferred Experience: One year experience in hospital setting applying all patient classifications.

Contract: 1199

Post: stlawrencehealthsystem_careers: 3/25/2020